Summary
Overview
Work History
Education
Timeline
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Liu Zane

Vancouver,BC

Summary

Dynamic professional with expertise in supply chain optimization, vendor management, and cost savings. Skilled in fostering strong relationships with 3PLs and transportation vendors, ensuring seamless service delivery. Proficient in strategic planning, data analysis, and SOP adherence. Bringing a background in customs compliance and warehouse management, I offer transferable skills in project management, relationship building, and communication. Eager to contribute to donor retention and partnership growth at The Salvation Army - NRO.

Overview

6
6
years of professional experience

Work History

National Distribution and Recycling Specialist

The Salvation Army Thrift Store NRO
Langley, BC
06.2022 - Current
  • Cultivate and maintain strong relationships with third-party logistics providers (3PLs) and transportation vendors to ensure optimal service delivery and adherence to standard operating procedures (SOP). Implement effective strategies, resulting in cost savings on shipping and handling nationally.
  • Source and screen new logistics and transportation vendors, assessing their capabilities, operational efficiency, and cost-effectiveness. Evaluate performance metrics to establish monitoring and key performance indicators.
  • Collaborate with 12 Distribution and Recycling Centres across Canada and act as the liaison with large cooperate donors to develop and implement distribution plans, ensuring timely delivery of donated goods and internal inventory allocation. Utilize data-driven approaches, including dollar-per-pound cost metrics, to optimize distribution efficiency.
  • Create reports, dashboards, and visuals using Excel and Power BI to communicate supply chain performance metrics effectively. Provide insights on inventory, demand, and logistics operation costs to drive informed decision-making.
  • Proactively maintain the Store Order System, providing coaching and updates to retail stores and Distribution Centre personnel. Architect solutions to meet operational needs while ensuring data accuracy.
  • Lead collaborative efforts on multiple 5S projects, working closely with Project Managers and Distribution Centre Managers to optimize facility layouts and streamline workflow productivity, resulting in significant enhancements to operational efficiency.

Logistics Coordinator and Trade Compliance Support

Teledyne Technologies
Surrey, BC
06.2021 - 06.2021
  • Coordinate outbound shipments, ensuring export compliance and resolving transportation issues. Collaborate cross-functionally for timely delivery of inbound and outbound products. Manage customs documentation, support trade compliance, and handle inventory adjustments. Directly engage with key customer accounts and vendors to optimize supply chain operations and ensure satisfaction.

Customs Brokerage Specialist

Livingston International
Vancouver, BC
09.2020 - 06.2021
  • Foster strong client and carrier relationships, offering continuous support and training. Maintain accurate product databases and ensure compliance with customs regulations. Adhere to client SOPs, facilitate prompt shipment release, and manage billing details meticulously.

Customs Rater

Expeditors
Montreal, QC
02.2019 - 07.2020
  • Enter clerical data into accounting document B3 (Canada Customs Coding Form) for customs clearance, ensuring compliance. Maintain client databases and SOPs, resolve errors, provide quotes on tariffs, and facilitate import operations and billing.

Lead Cargo Agent

Menzies Aviation
Dorval, QC
03.2018 - 02.2019
  • Lead a customer-focused team of office agents, ensuring seamless shipment processing while prioritizing service excellence. Provide hands-on training on company policies, IT systems, and cargo tracking to optimize customer satisfaction. Promptly address customer inquiries and concerns, taking proactive measures to maintain service quality. Prepare and transmit ACI for customs clearance, resolving any issues swiftly to facilitate smooth shipping and receiving operations.

Education

Diploma of Vocational Studies - Residential And Commercial Drafting

Nova Career Centre
Chateauguay, QC

Certificate - Foundational Leadership Certification

Harvard Business Publishing

Timeline

National Distribution and Recycling Specialist

The Salvation Army Thrift Store NRO
06.2022 - Current

Logistics Coordinator and Trade Compliance Support

Teledyne Technologies
06.2021 - 06.2021

Customs Brokerage Specialist

Livingston International
09.2020 - 06.2021

Customs Rater

Expeditors
02.2019 - 07.2020

Lead Cargo Agent

Menzies Aviation
03.2018 - 02.2019

Diploma of Vocational Studies - Residential And Commercial Drafting

Nova Career Centre

Certificate - Foundational Leadership Certification

Harvard Business Publishing

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Liu Zane