Lisa M. Head
Sydney,Nova Scotia
Summary
Medical language specialist with extensive experience in clinical documentation audit and reporting. Expertise in complex medical terminology and proficient in Meditech, ensuring accurate patient documentation. Strong communication and problem-solving skills enhance collaboration with healthcare teams and improve operational efficiency.
Overview
23
23
years of professional experience
Work History
Casual Store Clerk
Nova Scotia Liquor Corporation
Louisbourg, NS
07.2017 - Current
- Engaged with customers to provide product information, enhancing their shopping experience.
- Executed sales transactions through POS system, ensuring accurate and efficient processing.
- Restocked shelves, displays, and refrigerators to maintain optimal product availability and presentation.
Medical Language Specialist
Cape Breton Regional Hospital
Sydney, NS
01.2004 - Current
- Transcribed, edited, and proofread physician notes to ensure accuracy and clarity.
- Verified patient information using Meditech to maintain data integrity.
- Communicated and documented effectively through Microsoft Word, Outlook, and Teams.
Medical Secretary
Dr. Parminder's office
Sydney River, NS
01.2003 - 01.2004
- Scheduled appointments and procedures, optimizing patient flow and access to care.
- Answered phone inquiries and maintained patient records, enhancing communication and organization.
- Processed MSI billing claims, ensuring accurate reimbursement for services rendered.
- Processed requisition forms and referrals efficiently.
Education
Medical Transcription Diploma - Honors with Distinction
Island Career Academy
Sydney, NS11-2002
Business and Office Administration Diploma -
CompuCollege School of Business
Sydney, NS01-1994
Grade 12 Diploma - Secretarial/Stenographic Certificate
Riverview Rural High School
Sydney, NS01-1992
ACE (Army Civilian Engagement) Program -
Canadian Armed Forces
Sydney, NS01-2017
Skills
- Medical transcription
- Meditech proficiency
- Microsoft Word
- Microsoft Outlook
- Microsoft Teams
- Sharepoint
- Microsoft Excel
- Technology proficiency
- Independent work
- Written communication
- Verbal communication
- Problem solving
- Decision making
- Time management
- Customer service
- Point of Sale transactions
- Customer communication
- Cash handling
- Inventory management
References
- Betty-Ann MacPhee, IMIT Operations Manager/IMIT HIS Transcription EZ, 902-577-7152
- Glenn Nichol, Manager, NSLC, Louisbourg, 7582 Main Street, Louisbourg, NS, 902-733-2334
- Darren MacNeil, Insurance Broker, Bluenose Insurance Brokers, 902-539-7001
Personal Email
lisamac2401@gmail.com
Work Email
lisa.head@nshealth.ca
Timeline
Casual Store Clerk
Nova Scotia Liquor Corporation
07.2017 - Current
Medical Language Specialist
Cape Breton Regional Hospital
01.2004 - Current
Medical Secretary
Dr. Parminder's office
01.2003 - 01.2004
Medical Transcription Diploma - Honors with Distinction
Island Career Academy
Business and Office Administration Diploma -
CompuCollege School of Business
Grade 12 Diploma - Secretarial/Stenographic Certificate
Riverview Rural High School
ACE (Army Civilian Engagement) Program -
Canadian Armed Forces