Adept in fostering teamwork, professionalism and interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Transit Operator
City of Edmonton
05.2006 - 10.2024
Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
Supported company initiatives aimed at reducing environmental impact by practicing fuel-efficient driving techniques during daily operations.
Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
Increased efficiency by utilizing GPS technology for real-time route adjustments based on traffic conditions or road closures.
Followed all local traffic laws while operating various types of public transportation vehicles.
Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Followed company policies and procedures and maintained compliance with standards.
Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
Education
Diploma Of Business Management - Organizational Behaviour
Northern Alberta Institute of Technology
Edmonton, AB
Skills
Adaptable to change
Guest Relations
Multitasking
Effective Communication
Adaptability and Flexibility
Decision-Making
Conflict Resolution
Interpersonal Communication
Languages
English
Professional Working
Timeline
Transit Operator
City of Edmonton
05.2006 - 10.2024
Diploma Of Business Management - Organizational Behaviour