Amandeep Singh
Hamilton
Summary
Professional transit expert with experience in safely and efficiently operating various types of vehicles. Strong focus on team collaboration and achieving results. Known for reliability, adaptability to changing needs, and excellent communication skills. Expertise includes route planning, customer service, and adherence to safety protocols.
Overview
8
8
years of professional experience
Work History
Transit Operator
City of Hamilton - Hamilton Street Railway (HSR)
01.2024 - Current
- Operate public transit buses safely while strictly following routes, schedules, and road laws.
- Assist passengers with accessibility needs including ramp deployment and priority seating.
- Communicate effectively with Transit Control and respond to service disruptions or emergencies.
- Ensure passenger safety, monitor on-board activities, and handle conflicts tactfully.
- Collect fares and validate PRESTO cards, transfers, and passes.
- Complete thorough pre-trip inspections and report any maintenance or safety issues.
- Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
- Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
Dump Truck Driver (Commercial Transport)
Team S&S / Makkar Brothers / Phantom Logistics
04.2022 - 01.2024
- Transported heavy construction materials across southern Ontario following all safety and MTO regulations.
- Conducted daily inspections and logged trips to ensure full compliance.
- Communicated with dispatch to resolve route or delivery changes independently.
Financial Services Representative
Easy Financial
04.2021 - 03.2022
- Evaluated client finances to build tailored financial planning strategies and solutions.
- Strengthened relationships with new and existing clients to support sustained account growth.
- Advised on retail and commercial banking products based on needs analysis.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Administrative & Bookkeeping Assistant
Tax Waves
03.2020 - 04.2021
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Updated financial records using various software programs for current, accurate accounts.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
Insurance Advisor
Tangri Insurance & Financial Group
01.2019 - 03.2020
- Offered financial guidance on life insurance, disability, RRSPs, RESPs, and long-term care.
- Completed financial needs analysis and developed investment plans.
- Provided professional client support and helped generate leads through outreach.
- Maintained accurate records of client interactions, ensuring seamless service delivery during policy reviews or renewals.
- Increased client satisfaction by providing personalized insurance advice and recommending suitable policies.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
Concierge & Assistant Supervisor
First Security
06.2017 - 06.2021
- Managed emergency responses, security logs, and provided assistance to residents and guests.
- Acted as a first point of contact for building queries, safety concerns, and visitor protocols.
- Created detailed shift reports and incident records for internal use.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Education
Mortgage Agent Certificate - undefined
REMIC
01.2022
Postgraduate Certificate - International Business Management
Lambton College
12-2019
LLQP -
CIPR
01-2020
Canadian Securities Course (CSC) -
Canadian Securities Institute
01.2019
MBA - Finance & Marketing
Sikkim Manipal University
03-2015
Bachelor of Commerce (B.Com) -
Guru Nanak Dev University
03-2013
Skills
- Route Navigation
- Schedule Management
- Safety Inspection
- Incident Logging
- PRESTO Fare System
- Cash Handling
- Conflict De-escalation
- Passenger Assistance
- Microsoft Office
- Dispatch Communication
- Multilingual Communication
- Adaptable to Split Shifts
- Safe driving practices
- Pre-trip inspections
- Adaptable to change
- Traffic regulations compliance
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Key Qualifications
- Valid ACZ Licence for 3+ years with 0 demerit points (Driver's Abstract available)
- Over 5 years of hands-on experience in customer service, transit operations, and vehicle inspections
- Experience with fare collection systems (cash and PRESTO)
- Proven ability to work in 24/7 rotating shift environments
- Excellent communication and problem-solving skills
- Trained in safety, accessibility, and conflict resolution
- Able to meet CZ licensing and medical requirements
- Multilingual: Fluent in English, Punjabi, and Hindi
Licenses And Requirements
- G-Class Driver's Licence, Valid
- 3-Year Clean Driver Abstract, Available on Request
- CZ Licence, Eligible and willing to upgrade
- Criminal Record Check, Level 3 - Vulnerable Sector, Available upon request
- Medical Exam, Will complete as required by MTO standards
Licences
I have ACZ License
Timeline
Transit Operator
City of Hamilton - Hamilton Street Railway (HSR)
01.2024 - Current
Dump Truck Driver (Commercial Transport)
Team S&S / Makkar Brothers / Phantom Logistics
04.2022 - 01.2024
Financial Services Representative
Easy Financial
04.2021 - 03.2022
Administrative & Bookkeeping Assistant
Tax Waves
03.2020 - 04.2021
Insurance Advisor
Tangri Insurance & Financial Group
01.2019 - 03.2020
Concierge & Assistant Supervisor
First Security
06.2017 - 06.2021
Mortgage Agent Certificate - undefined
REMIC
Postgraduate Certificate - International Business Management
Lambton College
LLQP -
CIPR
Canadian Securities Course (CSC) -
Canadian Securities Institute
MBA - Finance & Marketing
Sikkim Manipal University
Bachelor of Commerce (B.Com) -
Guru Nanak Dev University
Similar Profiles
Jacob PachikaraJacob Pachikara
Transit Bus Operator at Hamilton Street Railway (HSR)Transit Bus Operator at Hamilton Street Railway (HSR)
Paul FazzariPaul Fazzari
Inspector at Hamilton Street Railway - City Of HamiltonInspector at Hamilton Street Railway - City Of Hamilton
Jaron AudainJaron Audain
Transit Bus Operator at Hamilton Street RailwayTransit Bus Operator at Hamilton Street Railway
Vanessa BrownVanessa Brown
Kaiako Matua English at Te Aho O Te Kura PounamuKaiako Matua English at Te Aho O Te Kura Pounamu
Elizabeth BabelElizabeth Babel
Scheduling Coordinator & Shared Living Manager at TruCare Provider ServicesScheduling Coordinator & Shared Living Manager at TruCare Provider Services