LINH PHUNG (LINDY)
Vancouver,BC
Summary
Driven by exceptional customer service and creativity , I provided exceptional nail care services to clients, enhancing the beauty and health of their nails, and ensuring client satisfaction. Proficient in range of nail techniques, including manicures, pedicures, and nail arts. Possesses a strong passion for staying up-to-date with the latest nail trends and techniques to offer innovative and personalized nail solutions.
Overview
14
14
years of professional experience
Work History
Nail Technician
Mong Chung Nail
10.2022 - 08.2023
- Performed detailed trimming, filing, applying polish on fingernails and toenails, and other nail services.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Vice President
Khoi Nguyen Green Agriculture JSC
06.2015 - 12.2019
- Assisted to Director in developing and implementing plans and goals for the company.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated strong relationships with key stakeholders, including customers, vendors, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Assistant Director
Viettel Telecom
08.2009 - 04.2015
- Developed comprehensive sales plans for achieving annual targets and driving business growth.
- Created and updated records and files to maintain document compliance.
- Monitored industry trends and competitor activity, adjusting strategies as needed to maintain a competitive edge.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Implemented effective conflict resolution strategies for resolving issues among faculty members.
- Implemented cost-saving measures by identifying ways to reduce expenses without compromising quality.
Education
Brand Manager Certificate - Brand Management
Vietnam Marcom
Ho Chi Minh, Vietnam06.2010
BBA - Commerce
RMIT University
Ho Chi Minh, Vietnam11.2007
Professional Skincare Certificate - Skincare
Cali Cosmetology Training Co., Ltd.
Ho Chi Minh, Vietnam10.2022
Professional Nails Certificate - Nail Care
Paramount Nail & Academy
Ho Chi Minh,Vietnam09.2022
Skills
- Expertise in nail shaping, cuticle care, and polish application
- Creativity nail art skills
- Hardworking
- Strong communication skills
- Product Knowledge
- Ability to work effectively and efficiently in a fast-paced environment
- Committed to maintaining a clean and hygienic workspace
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Nail Technician
Mong Chung Nail
10.2022 - 08.2023
Vice President
Khoi Nguyen Green Agriculture JSC
06.2015 - 12.2019
Assistant Director
Viettel Telecom
08.2009 - 04.2015
Brand Manager Certificate - Brand Management
Vietnam Marcom
BBA - Commerce
RMIT University
Professional Skincare Certificate - Skincare
Cali Cosmetology Training Co., Ltd.
Professional Nails Certificate - Nail Care
Paramount Nail & Academy
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