lilavanti soma
Calgary,AB
Summary
Dynamic Food Service Supervisor with a proven track record at Tim Hortons, excelling in motivating teams and enhancing operational efficiency. Skilled in inventory management and critical thinking, I successfully improved employee retention rates and boosted profitability by controlling costs. Committed to fostering a positive work culture and delivering exceptional customer service.
Overview
4
4
years of professional experience
Work History
Food Service Supervisor
Rasoi East Indian and Hakka Chinese Restaurant
Calgary, AB
05.2025 - Current
- Assisted in daily food preparation, ensuring adherence to health and safety standards.
- Supported inventory management by tracking stock levels and assisting with orders.
- Learned menu items and ingredients to provide accurate customer information.
- Maintained cleanliness of kitchen and dining areas, following sanitation protocols.
- Collaborated with team members to streamline service processes and improve efficiency.
Food Service Supervisor
Tim Hortons
Calgary, AB
02.2023 - 04.2025
- Supported inventory management by tracking stock levels and assisting with orders.
- Participated in training sessions to develop skills in food safety and operational procedures.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Established and managed team schedules and shift assignments.
Food Service Supervisor
Tim Hortons
Calgary, AB
06.2022 - 01.2023
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Education
Master Of Commerce -
HIMALAYAN GARHWAL UNIVERSITY
POKHRA BLOCK, UTTRAKHAND2022
Bachelor Of Commerce -
HIMALIYAN GARHWAL UNIVERSITY
BLOCK POKHRA, UTTARAKHAND2020
Skills
- Motivating and inspiring others
- Clear verbal and written communication
- Time management
- Critical and analytical thinking
-Flexibility in uncertain situations
Languages
English
Full Professional
Timeline
Food Service Supervisor
Rasoi East Indian and Hakka Chinese Restaurant
05.2025 - Current
Food Service Supervisor
Tim Hortons
02.2023 - 04.2025
Food Service Supervisor
Tim Hortons
06.2022 - 01.2023
Master Of Commerce -
HIMALAYAN GARHWAL UNIVERSITY
Bachelor Of Commerce -
HIMALIYAN GARHWAL UNIVERSITY