A passionate professional food and beverage supervisor with more than twelve years work experience in managing, supervising and maintaining cleanliness & food safety standards. Having a hands on approach to all area in restaurant and kitchen as well as organization skill and administrative skills. Looking for an immediate start and join in a suitable position with reputable restaurant.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Queen Donair
02.2023 - 02.2025
Kept guest and work areas clean, organized, and sanitized per established standards.
Reduced food waste by implementing proper inventory tracking and storage practices.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Maintained health and food safety standards at all stages, from storage through delivery.
Supervised and co-ordinate activities of staff who worked in the shift.
Food and Beverage Supervisor
CHILAW FAR INN BEACH HOTEL
07.2021 - 01.2023
Supervising and coordinating activities of staff who prepare food & beverages
Ensuring health and food safety regulations
Overseeing inventory including food & beverages, supplies and other equipments
Resolving customer complaints regarding quality and service and make sure to provide an exellent dining experience to guest
Performing administrative tasks such as managing payroll, writing wastages and budgeting expences
Giving training to new employees and scheduling all employees
Improving POS system and reduce stress on kitchen staff and increasing their productivity
Monitoring the cleanliness and sanitization
Shift Supervisor
MH ALSHAYA CO LLC- STARBUCKS COFFEE
07.2017 - 06.2021
Completed store operation requirements and assigned employees and follow up on work results
Trained and motivate store staff to increase sales in the store
Ensured availability of stocks, ingredients & merchandises
Maintained stocks inventories
Ensured that the store provided a comfortable, informative and hassle free environment
Supervised daily beverage preparation and food preparation in the floor
Allocated tasks to baristas
Handled any beverages and food related issues
Checked the freshness and temperature of the beverages, food & ingredients
Developed recipes and determined how to present them
Planed menus and ensured the quality control of all recipes
Trained and supervised junior baristas
Contributed the team effort by accomplishing related results as needed
Conducted administrative tasks
Worked in line with the store manager and implemented the standards
Barista
MH ALSHAYA CO
12.2012 - 07.2017
Prepared and served hot and cold beverages including teas and espresso-based drinks by using masterena, french press, drip coffee, pour-over, single brew, siphon as well as cold brew coffee preparation methods
Described the menu items and suggest the new up selling products like pastries and cookies to customers and took order from customers at the POS area and finished the transactions accurately
Supported the management team to run and efficient, professional, safe and profitable operation following all company standards
Developed and implement training and development programs for junior barista as well as promote a positive working environment
Replenished and rotated front of house items ensuring proper labeling of back ups, ingredients, pastries and cookies
Cleaned and sanitized work areas, utensils, masterena, oven and other equipment
Maintained store inventory by proper receiving and stocking supplies as well as retailed products
Education
Secondary Education Diploma
SRI GUNANANDA CENTRAL COLLEGE
Kuliyapitiya, Sri Lanka
12-2007
Skills
EXCELLENT LEADERSHIP ABILITY
EXCELLENT TIME MANAGEMENT ABILITY
RESTAURANT MANAGEMENT SKILL
ABILITY TO PERFORM UNDER HIGH LEVELS OF PRESSURE
CRITICAL THINKING AND DECISION MAKING ABILITY
KNOWLEDGE OF COOKING TECHNIQUES AND RECIPES
TEAM WORK AND FLEXIBILITY
MICROSOFT OFFICE AND COMPUTER INFORMATION TECHNOLOGY
ESPRESSO MACHINE OPERATION AND LATTE ART SKILL
ABILITY OF MOTIVATING OTHERS
Schedule management
Employee development
LANGUAGES
ENGLISH
Native or Bilingual
ARABIC
Full Professional
Hindi
Limited Working
Sinhala
Native or Bilingual
EXTRA-CURRICULAR ACTIVITIES
STARBUCKS COFFEE Dubai UAE , Certified Barista - Mar 2013