Food Service Supervisor
Tim Hortons
06.2021
- Supervise and manage daily operations of the restaurant, ensuring efficient workflow and high customer satisfaction
- Conduct training sessions for new employees, focusing on service standards, food preparation, and sanitation practices
- Oversee inventory management, including ordering supplies, monitoring stock levels, and minimizing wastage
- Maintain a clean and hygienic environment, adhering to health and safety regulations
- Resolve customer complaints and ensure prompt resolutions to enhance customer experience
- Collaborate with the management team to develop and implement strategies to increase sales and improve profitability
- Monitor employee performance, providing feedback and coaching to enhance productivity and teamwork.