Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Cashier

Liana Jossie Decir

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Longo Brothers Fruit Market
11.2019 - Current
  • Operating cash register or POS system to ensure accuracy of transactions, and payment to prevent any discrepancies from customers
  • Ensures purchased items are free of defects and damages
  • Ensuring customer satisfaction, bagging guest's items according to their preferences and recommending discounted items
  • Resolving customer queries and suggesting budget friendly items.

Security Concierge

Paragon Security
09.2022 - 12.2022
  • Monitor surveillance camera and access control
  • Ambassador of client site by providing customer service, and answering public inquiries
  • Received and recorded complaints, conducted investigations, prepared incident reports for suspicious activities and safety hazards
  • Patrol duties to ensure property is safe from theft and trespassing
  • Performed emergency response duties in accordance with Emergency Response

Cashier and Team Member

Tim Horton's
08.2016 - 06.2021
  • Employee of the Month - Awarded Twice
  • Worked in fast-paced environment by assisting multiple customers in a short amount of time while ensuring accuracy of transaction
  • Resolved customers' inquiries and disputes using appropriate measures according to company's policy
  • Able to multitask and process different orders and transactions, while prioritizing efficiency.

Education

Bachelor of Arts - Tourism And Travel Services Management

Centennial College, School of Hospitality
Progress Campus
06.2020

Skills

  • Exceptional customer service skills
  • Great interpersonal skills and professionalism
  • Flexibility to respond to changing priorities and tasks in fast-paced environment
  • Attention to detail and ability to work with minimal supervision
  • Demonstrated problem solving
  • Handle physical demands

Additional Information


Marina Travel (Travel Agent- Internship) February 2020- March 2020

  • Identifying the customers' needs and preferences, such as schedules, costs and assisting the travel agent for providing tour packages.
  • Answering calls daily utilizing a courteous and professional manner to book and confirm the client's vacation packages.

Good Shepherd Ministry (Volunteer) July 2017- May 2018

  • Helped the kitchen staff in food preparation and served in a polite manner to homeless people attending the drop-in center.
  • Ensured basic hygiene requirements related to food handling to avoid contaminations.

Certification

CPR/AED Level C CPR Level B

Timeline

Security Concierge

Paragon Security
09.2022 - 12.2022

Cashier

Longo Brothers Fruit Market
11.2019 - Current

Cashier and Team Member

Tim Horton's
08.2016 - 06.2021

Bachelor of Arts - Tourism And Travel Services Management

Centennial College, School of Hospitality

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Liana Jossie Decir