Liam Roach
Orangeville
Summary
Highly motivated individual with experience in both Customer Service and as a Security Guard. I have excellent observational, problem-solving and decision making skills combined with a detail oriented nature.
Overview
10
10
years of professional experience
Work History
Screening Officer - Toronto Pearson Airport
GardaWorld Security
07.2022 - Current
- Screening passengers and passengers carry on luggage in accordance with CATSA's SOP's
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Threat detection
Security Guard
Northwest Protection Services
08.2020 - Current
- Maintained Store Capacity and social distancing during pandemic
- Deterred and prevented theft
- Dealt with unwanted trespassers
- Maintained all security measures at Cloverdale Vaccination Clinic
- Ensured all Covid safety protocols were enforced
- Maintained a safe environment for all clients visiting
Security Guard
Global Protection Services
09.2019 - 08.2020
- Secure premises and personnel by patrolling property; including monitoring surveillance equipment.
- Inspected buildings, equipment and access points and permitting entry
- Prevent losses and damage by reporting irregularities
- Informing violators of policy and procedures and restraining trespassers
- Complete reports by recording observations, information, occurrences and surveillance activities
- Interviewing witnesses, obtaining signatures
- Maintain environment by monitoring and setting building and equipment controls
Merchandising Clerk
Costco
08.2017 - 01.2019
- Ensure shelves are stocked and organized
- Print and display price signs for products and sale items
- Maintain a clean and safe work area
- Work with a team to prep store for opening
Meat and Deli Clerk
Metro
06.2014 - 09.2016
- Maintain a clean and safe meat room
- Ensure shelves are stocked and organized
- Assist Customers with numerous questions or concerns
- Wrap/weigh/price various meat cuts
- Slice/serve/weigh/Price various deli meat
Education
Honors Degree in Police Studies - Police Studies
Georgian College
Orillia, ON08.2021
Diploma - Police Foundations
Georgian College
Orillia, ON04.2018
Skills
- Crisis Management Plans
- Verbal and Written Communication
- Intruder Response and Removal
- Team Player
- Customer Service
- First Aid Training
- CPR Certified
- Adaptable and Flexible
- Reliable and Responsible
Timeline
Screening Officer - Toronto Pearson Airport
GardaWorld Security
07.2022 - Current
Security Guard
Northwest Protection Services
08.2020 - Current
Security Guard
Global Protection Services
09.2019 - 08.2020
Merchandising Clerk
Costco
08.2017 - 01.2019
Meat and Deli Clerk
Metro
06.2014 - 09.2016
Honors Degree in Police Studies - Police Studies
Georgian College
Diploma - Police Foundations
Georgian College
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