Leslie Nash
Calgary,AB
Summary
As an experience Medical Office Assistant, 4 years, I have administration skills comfortable with computers and EMR’s and remain calm in stressful situations with attention to detail, and a methodical thinker. Medical terminology basic medical procedures and office procedures and following protocols and cleanliness organization and communication time management are absolute in a medical setting. Experienced Pharmacy Assistant focused on collaborating for team success with knowledgeable and friendly support. Offers multifaceted administrative and retail experience, positive nature and strong problem solving and conflict resolution skills.
Overview
16
16
years of professional experience
Work History
Pharmacy Assistant, Cosmetician
Shoppers Drug Mart Pharma Prix/Loblaws
Calgary, AB
07.2006 - 02.2022
- Pharmacy processing and cosmetic sales experience
- Working directly with the public during Covid-19
- Delivered quality care to customers through close collaboration with pharmacist.
- Helped pharmacy staff prepare medications and fill orders.
- Opened incoming supplies and stocked in correct locations.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
Medical Office Assistant
Chrysalis Obstetrics & Gynecology
Calgary, AB
02.2016 - 07.2016
- Performed reception duties and scheduled patient appointments
- Utilized ACCURO EMR for patient invoicing and payment reconciliation
- Utilized NETCARE to review patient laboratory and test results.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Registered patients and scheduled appointments.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Medical Office Assistant
Glenwood Medical Centre
Calgary, AB
10.2014 - 02.2016
- Performed reception duties and scheduled patient appointments
- Utilized WOLF EMR to maintain and update patient records
- Utilized NETCARE to review patient laboratory and test results.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Registered patients and scheduled appointments.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Laser Technician
Derm.ca
Calgary, AB
12.2010 - 07.2012
- Performed Isolaz Laser treatment for acne patients
- Documented treatment into PSSUITE EMR
- Consulted with dermatologist when needing expert opinion.
- Prepared clients for treatments and answered questions to improve comfort level.
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
- Followed safety protocols to protect team members and prevent component damage.
- Helped front desk personnel with appointments, scheduling and product sales.
- Kept equipment clean and sanitized to protect patients from infection risks.
Education
Pharmacy Technician Certificate -
RX Tech School
01.2008
Some College (No Degree) - Healthcare
Academy of Learning Career College
Calgary, ABSkills
- Knowledge of Anatomy and Physiology, Medical Terminology
- Accurate keyboarding of 50 wpm
- Empathetic customer service
- Trained in medical and clinical office procedures
- Effective communicator
- Attention to detail
- POS System Operation
- Regulatory Compliance
- Insurance Verification
- Supply Management
- Supporting Pharmacy Operations
- Stocking Shelves
- Preparing Bulk Medications
- Verifying Orders
- Computer Savvy
- Organizing Supplies
- Processing Payments
- Stocking Inventory
- Supply Restocking
- Accepting Payments
- Resolving Customer Issues
- Resolving Complaints
- Operating Register
- Interpreting Orders
- Processing Orders
- Pharmacy Operations
- Labeling Prescriptions
- Ordering and Stocking Medications
- Insurance Billing
- Filing Documents
- Updating Computer Database
- Drug Inventory Control
Languages
English
Professional
Timeline
Medical Office Assistant
Chrysalis Obstetrics & Gynecology
02.2016 - 07.2016
Medical Office Assistant
Glenwood Medical Centre
10.2014 - 02.2016
Laser Technician
Derm.ca
12.2010 - 07.2012
Pharmacy Assistant, Cosmetician
Shoppers Drug Mart Pharma Prix/Loblaws
07.2006 - 02.2022
Pharmacy Technician Certificate -
RX Tech School
Some College (No Degree) - Healthcare
Academy of Learning Career College
Similar Profiles
Franklin ArinzeFranklin Arinze
Front Store Supervisor at Shoppers Drug Mart / Pharma PrixFront Store Supervisor at Shoppers Drug Mart / Pharma Prix
Rimsha ShaukatRimsha Shaukat
Senior Business Intelligence Insight Analyst at Shoppers Drug Mart (Loblaws Company Ltd.)Senior Business Intelligence Insight Analyst at Shoppers Drug Mart (Loblaws Company Ltd.)
Rimsha ShaukatRimsha Shaukat
Senior Business Intelligence Analyst / Data Analytics at Shoppers Drug Mart (Loblaws Company Ltd.)Senior Business Intelligence Analyst / Data Analytics at Shoppers Drug Mart (Loblaws Company Ltd.)