LEMAAN ABBAS
Toronto,ON
Summary
Dedicated and customer-focused hospitality professional with over 5 years of experience in fast-paced restaurant environments. Skilled in maintaining clean, organized dining areas and supporting fast-paced service. Team-oriented, efficient, and committed to great guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SERVER ASSISTANT
QUEENS HARBOUR
07.2025 - Current
- Clear dirty dishes and reset tables quickly
- Run food from the kitchen to tables
- Sanitize surfaces and restock stations
- Relay messages between kitchen, bar, and servers
- Respond to minor guest requests (e.g., extra napkins)
Hostess
LIVE NATIONS’ HISTORY VENUE
06.2022 - Current
- Attend to VIP seating and premium box seats
- Usher guests to correct seat location and attend to any seating issues
- Answer and help with any ticket problems/questions
- Provide information regarding the venue
Premium Club/Suite Host
TORONTO BLUE JAYS
02.2022 - 09.2025
- Check in all premium guest
- Escorted all guests to their seats
- Aid premium club members with their questions, comments, and/or concerns
- Manage admissions into the premium space
- Communicated effectively with team members to resolve customer concerns or issues in real-time.
Server
LIGHTHOUSE IMMERSIVE
12.2022 - 01.2023
- Took food and beverage orders, communicating clearly with kitchen staff to ensure accuracy
- Entered orders into the POS system and processed payments through cash, credit, or digital transactions.
- Managed multiple tables and prioritized tasks in a fast-paced, high-volume environment.
- Served alcoholic beverages responsibly, adhering to legal and company guidelines.
Server
TORONTO CENTRE ISLAND
05.2019 - 09.2021
- Provide exceptional hospitality, offering a friendly greeting and ensuring guests’ needs are met promptly.
- Serve food and beverages in a timely and professional manner, ensuring satisfaction and offering additional products as part of upselling efforts.
- Handle cash transactions, reconcile cash drawers at the start and end of shifts, and manage customer payments accurately.
Education
Bachelor of Arts - Media and Journalism
University Of Toronto
Toronto, ONHigh School -
Northern Secondary School
06.2022
Skills
- SMART SERVE certified
- Openness to learn and develop new skills
- Ability to work efficiently in a fast-paced team environment
- Open, approachable, and positive attitude
- Well organized
- Adept at delivering exceptional customer service
- Detail oriented and time management skills
Certification
Smart Serve, Whimis certification
Timeline
SERVER ASSISTANT
QUEENS HARBOUR
07.2025 - Current
Server
LIGHTHOUSE IMMERSIVE
12.2022 - 01.2023
Hostess
LIVE NATIONS’ HISTORY VENUE
06.2022 - Current
Premium Club/Suite Host
TORONTO BLUE JAYS
02.2022 - 09.2025
Server
TORONTO CENTRE ISLAND
05.2019 - 09.2021
Bachelor of Arts - Media and Journalism
University Of Toronto
High School -
Northern Secondary School