Leanne Turner
St. Marys,Ontario
Summary
To continue to advance my career in an executive leadership position to fully utilize my training, skills, and abilities while making a significant contribution to the success of the organization, team members, board members, volunteers, and clients it serves. To offer direction to staff that encourages their individual growth while also fostering a positive team culture and collaboration. To pursue my passion for connecting people impacted by dementia with meaningful supports to help navigate this complex journey.
Overview
26
26
years of professional experience
Work History
Special Projects Coordinator
Alzheimer Society Southwest Partners
2023.04 - Current
- Evaluate performance against established metrics, identify areas for improvement, and work with relevant staff to determine corrective actions as needed.
- Present regular progress updates to senior leadership, highlighting benchmarks achieved and those not achieved.
- Developed year-over-year AlzSWP performance dashboard.
- Coordination of the intake process, including the oversight of referrals and coordination of the intake team.
- Involved in the writing of project reports to support the Fund Development team.
President, COO
Postcard Portables London and South Western ON
2023.04 - Current
- Hire and manage employees to maximize productivity while training staff on best practices and protocols.
- Increase customer satisfaction through continuous improvement initiatives and excellent customer service.
- Manage crises effectively while minimizing disruption to daily operations.
- Enhance company performance by implementing strategic plans and overseeing daily operations.
- Prepare annual budget forecasts and monitor performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities. Have grown business by 12% last fiscal year
- Manage budgets and financial forecasting to ensure fiscal responsibility and maintain profit margins.
Director of Programs and Services
Alzheimer Society Southwest Partners
2021.03 - 2023.04
- Provided strategic leadership and oversight to the therapeutic recreation, clinical, and educational services portfolios
- Direct oversight of referral, intake, and First Link Care Navigation services
- Developed and monitored progress on annual Quality Improvement Plan
- Participant in the establishment of the annual budget, including both financial and statistical metrics
- Site lead for Woodstock office location, which included partnering with CEO as Oxford County spokesperson, and point person for staff at Oxford site when needed
- Acted as co-privacy officer for organization
- Built partnerships with external organizations that enhanced program offerings and expanded outreach efforts.
- Launched new initiatives that addressed identified gaps in services, expanding the organization''s offerings to better meet community needs.
- Leading member of multiple local committees, including Frail Seniors Strategy, and Oxford and Elgin OHT Tables.
Manager of Programs and Services
Alzheimer Society of Oxford
2009.08 - 2021.03
- Management functions included providing leadership and coaching to staff, being responsible for the development, implementation, and evaluation of all programs and support services, and collaborating with staff, Executive Director, and other stakeholders, to adjust current programs and introduce new ones to respond to community needs, trends, and organizations strategic plan
- Promoted awareness of programs and services to primary care, diagnostic assessment and treatment professionals, health care organizations, and the public
- Privacy officer for organization
- Lead multiple local and provincial committees and tables as co-chair, including Frail Seniors Strategy, Oxford and Area Ontario Health Team Steering Committee, and Oxford CSS Leadership Network
- Experience with quality improvement processes including PDSA cycles, work plan development, and experience-based co-design
- Acted as second in command during Executive Director leave of absence.
Gentle Persuasive Approaches Master Coach
Advanced Gerontological Education, Hamilton Health Sciences
2005.01 - 2021.01
- Responsible for providing and facilitating training for individuals to become certified coaches to teach the GPA Basics and Recharged program
- Committee member for curriculum updates for GPA Basics third edition as well as committee member for GPA bathing curriculum development.
Project Facilitator - South West BSO (Behavioural Supports Ontario) Project
Regional Psychogeriatric Program
2012.08 - 2013.01
- Responsible for supporting the South West Behavioural Supports Ontario Project including the roll out of the LTCH embedded BSO teams
- Duties included but were not limited to; organizing work plan development and change management days, face to face meetings to support LTCH in the development of performance indicators, assisting with the planning and scheduling of educational opportunities for LTCH BSO hires, and organization of BSO collaboration days.
Psychogeriatric Resource Consultant
Halton Geriatric Mental Health Outreach Program, St. Joseph's Healthcare
2002.01 - 2009.08
- Responsible for developing, facilitating, and evaluating training and learning opportunities for staff in long-term care facilities and long-term care funded community support agencies
- Educational programs delivered include but are not limited to: UFIRST, P.I.E.C.E.S training, and Gentle Persuasive Approaches (GPA)
- Acted as a consultant to front-line staff on a multitude of issues including geriatric screening and assessment, behavioural and psychological symptoms of dementia, working with older adults with long-standing mental health issues, and engaging family caregivers
- Other key functions included: facilitating the development and growth of service networks (i.e., Dementia Network), identifying gaps and integrating cross sector services to meet older adult/service provider needs, and participating in/facilitating research to transfer knowledge into action.
Clinical Resource Worker
St. Joseph's Alzheimer Day Centre, St. Joseph's Health Centre
1999.04 - 2002.08
- Responsible for providing support and education to family caregivers caring for individuals diagnosed with dementia
- Other duties included: planning and implementing educational sessions, assisting with program development and implementation, completing geriatric screening and organizing monthly psychiatric consultation clinics.
Senior's Mental Health Worker
Community Mental Health Clinic (Trellis), Seniors Service
2000.03 - 2002.03
- Responsible for assessment and caseload management of older adults with cognitive/mental health illness
- Duties include crisis management, organizing professional and family conferences, communication with family physicians and specialists, and providing support and education to caregivers.
Associate Faculty - Dementia Studies/ Working with Dementia Clients Certificate Programs
Conestoga College
1999.01 - 2002.01
- Faculty member sent by Conestoga College to Algonquin College to learn about certificate program and courses involved
- Assisted program coordinator in developing curriculum for Overview of Dementia course
- Developed and delivered course and evaluated students using formal testing, essay writing and case study assignment.
Education
Master of Health Studies - Leadership -
University of Athabasca
Athabasca, AlbertaHonours Bachelor of Applied Science - Gerontology
University of Guelph
Guelph, OntarioSkills
- Excellent interpersonal, organizational, and leadership skills.
- Ability to connect with people; flexible, authentic, open-minded, and respectful.
- Strong verbal and written communication skills.
- Solid research skills and understanding of quality improvement processes.
- Excellent presentation, coaching, and public speaking ability.
- Foundational understanding of outreach models of care.
- Detailed-oriented budget management skills.
- Ability to make strategic decisions to meet goals.
Volunteer Experience
- Chair - Board of Directors, Ingersoll Nurse Practitioners Clinic, Ingersoll, Ontario, 2021 - current
- School Advisory Chair, West Nissouri School Advisory Council, Thorndale, Ontario, 2013 -2015
- Board of Directors, Alzheimer Society of Guelph - Wellington, Guelph, Ontario, 2000 - 2003
- Chair - Program Advisory Committee, Social Services Worker - Gerontology program, Sheridan College, Oakville, Ontario, 2006 - 2009
Timeline
Special Projects Coordinator
Alzheimer Society Southwest Partners
2023.04 - Current
President, COO
Postcard Portables London and South Western ON
2023.04 - Current
Director of Programs and Services
Alzheimer Society Southwest Partners
2021.03 - 2023.04
Project Facilitator - South West BSO (Behavioural Supports Ontario) Project
Regional Psychogeriatric Program
2012.08 - 2013.01
Manager of Programs and Services
Alzheimer Society of Oxford
2009.08 - 2021.03
Gentle Persuasive Approaches Master Coach
Advanced Gerontological Education, Hamilton Health Sciences
2005.01 - 2021.01
Psychogeriatric Resource Consultant
Halton Geriatric Mental Health Outreach Program, St. Joseph's Healthcare
2002.01 - 2009.08
Senior's Mental Health Worker
Community Mental Health Clinic (Trellis), Seniors Service
2000.03 - 2002.03
Clinical Resource Worker
St. Joseph's Alzheimer Day Centre, St. Joseph's Health Centre
1999.04 - 2002.08
Associate Faculty - Dementia Studies/ Working with Dementia Clients Certificate Programs
Conestoga College
1999.01 - 2002.01
Master of Health Studies - Leadership -
University of Athabasca
Honours Bachelor of Applied Science - Gerontology
University of Guelph
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