Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Maggie Richardson

Production Artist
St. Marys,Ontario
Maggie Richardson

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
years of professional experience

Work History

St. Marys Foodland

Cashier
08.2010 - Current

Job overview

  • Welcomed customers and helped determine their needs.
  • Excellent Costumer Service
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues
  • Built relationships with customers
  • Strong conflict resolution and solving problems skills when handling customer concerns
  • Responsible for maintaining all OLG products, ordering, activating, and versed in current games, rules and inventory
  • Working through the pandemic and enforcing COVID-19 safely measures

Harlequin (HarperCollins Canada)

Production Artist - Covers
04.2022 - 09.2023

Job overview

  • Responsible multiple titles within five monthly romance series imprints
  • Managed workflow & timelines, while keeping other departments informed using database and dossier systems
  • Applied knowledge of printing standards to create high-quality print images, text, & decorating
  • Interfaced with art director, editor, marketing and production controller
  • Retouched and photo edit cover art within Photoshop. Often blending and correcting photo compilations.
  • Strong attention to detail through preflighting cover artwork & layout, including resizing, correcting DPI, ink density, and colour correcting within Photoshop, InDesign and Acrobat.
  • Managing final PDF through approval rounds.

St. Marys Independent Newspaper

Production Artist & Office Administrator
07.2018 - 07.2021

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Handled cash transactions and maintained sales and payments records accurately
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions within QuickBooks software
  • Maintained electronic and paper filing systems for easy retrieval of information
  • Managed multiple tasks and met time-sensitive deadlines
  • Interacted with customers by phone, email, or in-person to provide information

Office Solutions St.Marys

Store Manager
11.2017 - 07.2018

Job overview

  • Supervised guests at front counter, answering questions regarding products
  • Managed inventory control, cash control, and store opening and closing procedures
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Interacted well with customers to build connections and nurture relationships

Education

George Brown College
Toronto, ON

Advanced Diploma from Graphic Design
04.2016

University Overview

  • Recipient of Chair's Design Competition: Experimental Type - Second Place 2015
  • Majored in Advertising

Skills

  • Effective Written and Verbal Communication
  • Problem-Solving Techniques
  • Time Management
  • Document Control
  • Production Deadlines
  • Critical Thinking
  • Project Coordination
  • Multi-Line Telephone Systems

Timeline

Production Artist - Covers
Harlequin (HarperCollins Canada)
04.2022 - 09.2023
Production Artist & Office Administrator
St. Marys Independent Newspaper
07.2018 - 07.2021
Store Manager
Office Solutions St.Marys
11.2017 - 07.2018
Cashier
St. Marys Foodland
08.2010 - Current
George Brown College
Advanced Diploma from Graphic Design
Maggie RichardsonProduction Artist