Greg Parker
St. Marys,Ontario
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 20 years of experience working in busy industrial environments. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
23
23
years of professional experience
Work History
Warehouse Lead and Parts Advisor
MC Distributing
Stratford, ON
09.2004 - Current
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Followed verbal and written instructions to properly move and ship products.
- Maintained top performance standards while working in hot warehouse environment.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Performed inventories and stocked new equipment and parts.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Provided service support and part troubleshooting to customers over then phone.
Parts Clerk and Tire Technician
Canadian Tire
Stratford, ON
02.2001 - 09.2004
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Adhered to company guidelines for performance and compliance.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Stratford Central Secondary School
Stratford, ON 09.1999 - 06.2003
Skills
Shipping and receiving
Materials transportation
Distribution and warehousing
Loading and unloading
Order picking and processing
Logistics Management
Warehouse Logistics
Documentation
Defective parts disassembly
Troubleshooting skills
Equipment fine-tuning
Repairs knowledge
Equipment inspection and testing
Technical aptitude
Diagnostics
Timeline
Warehouse Lead and Parts Advisor
MC Distributing
09.2004 - Current
Parts Clerk and Tire Technician
Canadian Tire
02.2001 - 09.2004
High School Diploma -
Stratford Central Secondary School
09.1999 - 06.2003