Leanne McGrath
North Vancouver,BC
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Grizzly Sports Bar
Revelstoke, BC
07.2005 - 02.2009
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Health Care Aide
Mount Cartier Court
Revelstoke, BC
04.2016 - 06.2020
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Provided primary resident care and assistance with daily living activities.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Engaged with patient family and friends to provide courteous visit experience.
Education
Certified Care Aid - Health Care Aide
Pro Care Institute
Revelstoke01-2011
Skills
- ADL Assistance
- Compassionate Client Care
- Patient Companionship
- Incident Reporting
- Mobility Assistance
- Behavioral Management
- Supportive Companionship
- Respectful and Compassionate
- Problem-Solving
- Medication Administration
- Daily Living Assistance
- First Aid and Safety
- Patient Care
- Dependable and Responsible
- Strong Ethics
- Beverage Preparation
- Food Safety Understanding
- High-Volume Dining
- Cash Handling
- Dining Customer Service
Certification
- Health Care Aide
- Assisted Living
- Techniques in Dementia care
- WHMIS
- First Aid and CPR
- Foodsafe
- InterRai
References
References available upon request.
Timeline
Health Care Aide
Mount Cartier Court
04.2016 - 06.2020
Server
Grizzly Sports Bar
07.2005 - 02.2009
Certified Care Aid - Health Care Aide
Pro Care Institute
Similar Profiles
Vance MillwardVance Millward
Service Advisor/Writer at Grizzly SportsService Advisor/Writer at Grizzly Sports
Vance MillwardVance Millward
Service Advisor/Service Writer at Grizzly SportsService Advisor/Service Writer at Grizzly Sports
Isabelle TobishIsabelle Tobish
Server at Goldies Sports Cafe/ Zipps Sports BarServer at Goldies Sports Cafe/ Zipps Sports Bar