Leann Giegoldt
Simi Valley
Summary
Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.
Overview
4
4
years of professional experience
Work History
Part Time Sales Associate and Supervisor
As You Wish Pottery Painting Place
12.2020 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained unloading and loading of customer pieces within Skutt's Electric Kilns while adhering to all safety procedures.
- Adequately ensured all customer pieces were glazed in accordance to store policy in order to maintain proper sealing.
- Contacted customers to notify and arrange the pick-up of their finished pieces in a timely fashion.
Full Time Store Manager
As You Wish Pottery Painting
01.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, including Payroll and Reconciliation while maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships and high-quality customer service.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point-of-sale (POS) opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
Education
High School Degree -
Royal High School
Simi Valley, CA06.2019
California Real Estate Salesperson License - Real Estate
California Realty Training
Los Angeles, CA07-2021
Associate of Arts - Social Behavioral Science
Moorpark College
Moorpark, CA12-2023
Associate of Science - Early Childhood Education
Moorpark College
Moorpark, CA12-2024
Associate of Science - Child Development
Moorpark College
Moorpark, CA12-2024
Skills
- Customer relations
- Energetic self-starter
- Policy and procedure adherence
- Relationship building and management
- Reliable and punctual
- Multi-tasking and organization
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Full Time Store Manager
As You Wish Pottery Painting
01.2023 - Current
Part Time Sales Associate and Supervisor
As You Wish Pottery Painting Place
12.2020 - 12.2022
High School Degree -
Royal High School
California Real Estate Salesperson License - Real Estate
California Realty Training
Associate of Arts - Social Behavioral Science
Moorpark College
Associate of Science - Early Childhood Education
Moorpark College
Associate of Science - Child Development
Moorpark College
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