LEAH ROSHIN
Barrie,Canada
Summary
Dedicated and enthusiastic job seeker with a proven track record of strong organizational skills. Seeking an entry-level position to contribute abilities towards organization growth. Passionate about making a positive impact and eager to take on new challenges. Committed to delivering high-quality work and exceeding expectations in a collaborative team environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Trainer/ Guest Experience Leader
McDonald’s
03.2023 - 04.2025
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Established and maintained quality control standards.
- Achieved a satisfaction rating of 90% or higher on customer surveys
- Encouraged customers to participate in loyalty programs, resulting in a 20% increase in program enrollment
- Taught new team members correct procedures for all areas of operations.
Business Development Executive
Think and Learn Pvt. Ltd.
01.2021 - 01.2022
- Developed and executed a strategic business plan to identify, qualify, and close new business opportunities weekly
- Identified potential customers through market research and lead generation activities, resulting in increased sales by 10%
- Coordinated various marketing programs such as BTL, ATL, and DSSL campaigns and assigned duties to subordinates bi-weekly
- Reported to the regional manager with lead reports monthly, quarterly, and yearly
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Intern
Punjab National Bank
04.2019 - 06.2019
- Prepared accurate and timely financial statements, including balance sheets, income statements, and cash flow statements
- Sorted and organized files, spreadsheets, and reports.
- Managed accounts payable and receivable, ensuring timely payments and collections
- Handled petty cash, reconciliations, and provided efficient fund management
Education
Post Graduate Diploma - International Business Management
Lambton College
Mississauga, ON12-2023
Bachelor of Commerce -
Rajagiri College of Management And Applied Science
Kakkanad03-2020
Skills
- Analytical thinking
- Collaborative teamwork
- Exhibits strong work ethic
- Effective oral communication
- Accounts receivable management
- Accounts payable management
- Bank statement analysis
- Payroll administration skills
- Effective leadership
- Proficient in Microsoft Word, Excel, and PowerPoint
- Employee training
- Payment processing
Certification
Canadian Securities Course, Pursuing
Timeline
Crew Trainer/ Guest Experience Leader
McDonald’s
03.2023 - 04.2025
Business Development Executive
Think and Learn Pvt. Ltd.
01.2021 - 01.2022
Intern
Punjab National Bank
04.2019 - 06.2019
Post Graduate Diploma - International Business Management
Lambton College
Bachelor of Commerce -
Rajagiri College of Management And Applied Science
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