Leah McKay
Winnipeg,MB
Overview
4
4
years of professional experience
Work History
Sales Floor Lead
La Vie En Rose
07.2021 - Current
- Supervised store in absence of management, ensuring everything ran smoothly while providing excellent customer service
- Set and achieved company defined sales goals
- Trained new employees on cash, store procedures and customer service standards
- Contacted customer service and IST to address and resolve issues within store
- Managed online orders to ensure timely fulfillment and maintain high customer satisfaction
- Opened and closed tills at beginning and end of each shift when no management was present
- Assisted with visuals and advertising to promote products and boost sales
Merchandise Associate
TJX Companies
01.2021 - 09.2022
- Served as Health and Safety Representative for store, ensuring compliance with regulations and conducting monthly store inspections for potential safety hazards
- Provided excellent customer service by addressing customer inquiries related to merchandise, pricing, and store information
- Completed formal cash training on two point-of-sale system
- Assisted in training of new associates, helping them develop skills and knowledge needed to succeed in their roles
Education
Bachelor of Science in Mechanical Engineering -
University of Manitoba
Winnipeg, MB05-2027
High School Diploma -
Linden Christian School
Winnipeg, MB06-2021
Skills
- Experience coding in python and R-code
- Experience working with AutoCAD and SolidWorks
- Fluent in English, Proficient in French (Intermediate spoken and written skills)
- Basic shop training using tools and machines
- Proficient in Microsoft Excel
- Experience using Gantt Charts and writing technical lab reports
Memberships and Certifications
- University of Manitoba Society of Automotive Engineers (UMSAE) Membership
- Society of Automotive Engineers (SAE) Membership
- Engineers Geoscientists Manitoba (EGM) Membership
- Workplace Hazardous Materials Information System (WHMIS) Saftey Certification
- Manitoba Class 5 Full Driver’s Licence
Timeline
Sales Floor Lead
La Vie En Rose
07.2021 - Current
Merchandise Associate
TJX Companies
01.2021 - 09.2022
Bachelor of Science in Mechanical Engineering -
University of Manitoba
High School Diploma -
Linden Christian School
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