Dynamic Sales Floor Lead with proven ability to enhance customer satisfaction through effective communication and personalized product recommendations. Skilled in training team members and maintaining an organized sales environment to drive sales.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Sales Floor Lead
BevMo! Beverages & More
Elk Grove
12.2023 - Current
Guided customers in product selection with personalized recommendations to enhance satisfaction.
Resolved customer complaints promptly to maintain a positive shopping environment.
Maintained organized sales floor and curated displays to elevate overall shopping experience.
Developed training program for new team members on product knowledge and customer service techniques to improve team competency.
Forklift Operator
Slakey Brothers
Elk Grove
02.2022 - 06.2023
Operated forklifts to move materials within the warehouse safely.
Operated reach trucks, standing lifts, and clamp trucks to pack orders accurately and on time.
Moved freight, stock, and materials between storage, production areas, and loading docks to ensure efficient operations.
Trained new operators on safety protocols and equipment use, enhancing workplace safety.
Powder Coat Painter/Industrial Sand Blaster
Capitol Steel
Elk Grove
05.2020 - 09.2021
Operated powder coating equipment, ensuring even application of coatings to enhance product quality.
Operated sandblasting equipment, preparing merchandise for painting to achieve optimal surface finish.
Collaborated with team members to meet production deadlines, contributing to overall project success.
Dishwasher/ Line cook
Sushimono
Elk Grove
01.2018 - 10.2018
Assisted chefs in meal preparation and organized ingredients to ensure smooth workflow during service.
Prepared a variety of foods according to exact instructions and recipe specifications.
Cleaned and sanitized dishes, utensils, and kitchen equipment to maintain hygiene standards and support kitchen operations.