Detail-oriented accounting graduate with strong financial analysis skills. Proficient in reconciliations, financial statements, and data entry. Seeking entry-level accounting position to apply knowledge and ensure data integrity.
Overview
2
2
years of professional experience
Work History
Sales Floor Lead
Zara
02.2022 - 09.2022
Supervised tasks, personnel and clients for the company with high sales numbers.
Developed strong and lasting rapport to improve customer service and retain valued clients.
Demonstrated product and answered questions for prospective customers.
Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
Trained and supported sales force with closing deals.
Freelance
Tax Consultant
01.2022 - 04.2022
Provided expert tax consulting services to individuals.
Saved clients an average of 15% in tax liabilities through strategic tax planning and optimization strategies.
Prepared accurate and timely tax returns for clients, ensuring compliance with relevant tax laws and regulations.
Utilized various tax software and tools to streamline processes, increase efficiency, and enhance accuracy in tax preparation and analysis.
Customer Service Manager
Walmart
01.2021 - 12.2021
Successfully reduced average customer response time by 30%, resulting in improved customer experience and increased loyalty.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.
Education
Associate of Arts - Accounting
Sheridan College Institute of Technology And Advanced Learning
Brampton
04.2023
Skills
Improved financial data accuracy in Sage 50 for Sheridan Accounting Student Association Club by 20% and enhanced data integrity
Successfully managed international projects, coordinating across time zones and remote teams for timely deliverables
Proficient in using Excel for complex data analysis, including sorting, filtering, and creating pivot tables
Demonstrated expertise in advanced Excel functions and formulas: VLOOKUP, SUMIFS, COUNTIFS, IF statements, and nested formulas
Affiliations
Served as the Vice President of the Sheridan Accounting Student Association , a student organization dedicated to promoting accounting knowledge and professional development.
Collaborated with the President and other club officers to develop and execute strategic initiatives to enhance member engagement and club activities.
Actively involved in the Sheridan Student Union, representing and advocating for student interests and welfare.
Participated in various student-led initiatives and events, contributing to the enhancement of the student experience.
Timeline
Sales Floor Lead
Zara
02.2022 - 09.2022
Freelance
Tax Consultant
01.2022 - 04.2022
Customer Service Manager
Walmart
01.2021 - 12.2021
Associate of Arts - Accounting
Sheridan College Institute of Technology And Advanced Learning