Summary
Overview
Work History
Education
Skills
Languages
Employmentdesired
Timeline
CustomerServiceRepresentative

LAYLA MORSY

SAINT JEAN SUR RICHELIEU,QUEBEC

Summary

Experienced customer service representative with a proven track record of delivering exceptional service to customers. Skilled in effectively addressing customer inquiries and resolving issues promptly. Adept at building strong client relationships to ensure satisfaction and loyalty. Committed to maintaining a professional and friendly demeanor while consistently exceeding customer expectations.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Fromagerie Des Nations
01.2022 - 01.2023
  • Developed and implemented customer service policies and standards to ensure customer satisfaction
  • Handled customer complaints and inquiries in a professional and courteous manner
  • Developed and maintained positive relationships with customers through excellent communication and follow up skills

Child Caregiver

Self Employed
01.2020 - 01.2021
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.

Education

Studio Arts

Dawson College

Centennial Regional High School
2023

Skills

  • Perfectionist
  • Cleans
  • Organized
  • Observant
  • Active
  • Serving the needs of others

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Professional Working

Employmentdesired

Part-time

Timeline

Customer Service Representative

Fromagerie Des Nations
01.2022 - 01.2023

Child Caregiver

Self Employed
01.2020 - 01.2021

Studio Arts

Dawson College

Centennial Regional High School

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LAYLA MORSY