LAVERN MCQUEEN
Summary
I am a certified Personal Support Worker with five years of experience. I have the skills to assist elderly and chronically ill patients in both assisted living facilities and personal residences. My role includes providing empathic support to patients in daily tasks such as personal hygiene and medication management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Worker
ParaMed Home Health Care
09.2023 - 03.2024
- Assist with daily tasks such as skincare, oral care, bathing, toileting, and perineal care
- Prepare nutritious meals and including special diets, as determined by the care plan
- Provide basic housekeeping tasks and companionship.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Personal Support Worker
Ultima Home Care
03.2023 - 09.2023
- Built strong relationships with each client to deliver emotional support and companionship
- Supported daily hygiene such as with bathing, dressing, dental care, and personal grooming
- Recognized and reported changes in patient's health status to case manager
- Light house cleaning, laundry, and meal preparation.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
Personal Support Worker
Gibson's Retirement Home (Chartwell)
06.2019 - 12.2019
- Encourage independence by allowing each client to engage in self-care
- Assisted with ADLs such as personal hygiene care, daily routines, and social activity
- Ensured accurate record keeping, communicated progress, events, and concerns
- Supported clients with mental support and physical activities such as exercise.
Personal Support Worker
Home Well Senior Care
01.2018 - 08.2019
- Following client care plans while providing compassionate and respectful care
- Assisting with daily activities such as bathing, dressing, cleaning, medication reminders
- Reporting on client conditions and any behavioral changes
- Supporting meal preparation, serving, and feeding clients when needed.
Education
Personal Support Worker -
Anderson College of Health Business & Technology
Skills
- Privacy and confidentiality
- Compassionate Care
- Dementia Care
- Palliative Care
- Blood Glucose Monitoring
- Care Plan Management
- Verbal and written communication skills
- Meal Preparation
Certification
- Dementia Foundation Course
- Full G Driving License
- Standard First Aid, The Red Cross – Expires 2026
- CPR & AED, The Red Cross – Expires 2026
Core Strength
- Home Care
- Residential Care
- Active Listening
- Empathic
- Communication
- Problem Solving
- Compassionate Care
Languages
English
Native or Bilingual
Timeline
Personal Support Worker
ParaMed Home Health Care
09.2023 - 03.2024
Personal Support Worker
Ultima Home Care
03.2023 - 09.2023
Personal Support Worker
Gibson's Retirement Home (Chartwell)
06.2019 - 12.2019
Personal Support Worker
Home Well Senior Care
01.2018 - 08.2019
Personal Support Worker -
Anderson College of Health Business & Technology
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<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD<ul><li>I done my personal support worker placement in long term. There I maintained a good communication with my clients and my observation skills makes me unique in my job. I gain an experience in working with the old people, dementia patients, and palliative care patient.</li><li>It is really one the best time where I learned to correct my mistakes and, I updated my knowledge in many ways. I worked in a team where we get enough training from the experienced Senior Personal Support Workers.</li><li>Participated in team meetings to discuss patient status and plan for future care needs.</li><li>Encouraged client independence through teaching self-care activities such as eating, grooming and mobility exercises.</li><li>Personal support worker (student placement)</li></ul> at King nursing home LTD