Laurence McClelland
671 Putney Cres, Ottawa,Ontario
Summary
Dynamic leader with a proven track record, adept in sales development and project management. Excelled in optimizing supply chain processes and spearheading strategic sales initiatives, significantly enhancing revenue growth. Skilled in fostering team collaboration and executing decisive strategies, demonstrating exceptional interpersonal and problem-solving abilities.
Overview
38
38
years of professional experience
Work History
Director of Sales and Operations
Synops
Ottawa, Ontario
11.2024 - 01.2025
- Provided key project management support for all major projects.
- Negotiated contracts with vendors and distributors to optimize supply chain processes.
- Negotiated contracts with vendors and distributors to optimize supply chain processes.
- Assisted with research to identify new business opportunities.
- Assisted in developing long-term strategic objectives for the organization's overall success.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Developed and implemented sales strategies to maximize revenue growth.
- Created detailed reports on sales performance metrics and trends.
Branch Manager National Capital Region
Chubb Fire & Security
Ottawa, Ontario
04.2010 - 07.2023
- Directed daily operations of the branch, including customer service, human resources, field service install, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- P&L responsibility/Owner for approx. $21000k
District Manager GE Security
GE Security
Ottawa, Ontario
10.2002 - 03.2010
- Regularly communicated updates regarding changes in corporate policies or procedures down through branch level employees.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular customer visits to ensure compliance with company policies, standards, and regulations.
- Created and maintained productive relationships with key stakeholders in the district.
- P&L responsibility/owner of approx $14000k
Branch Manager Eastern Canada
ISS Integrated Security Solutions
Ottawa, Ontario
07.1999 - 09.2001
- Directed daily operations of the branch, including customer service, human resources, field service/install, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- P&L Responsibility and ownership for approx $12000k
Dept. National Defence (DND) Client Sales Manager
Integrated Security Solutions
Ottawa, Ontario
04.1998 - 09.2001
- Developed and implemented strategies to increase sales revenue.
- Responsible for the refresh of numerous security systems installed at approx. 10 bases in Canada with a value of approx. 12 million dollars
- Collaborated with marketing teams to create promotional campaigns and materials.
Field Technician
Integrated Security Solutions
Ottawa, ON
01.1987 - 03.1998
- Performed preventative maintenance on Security and Access Control systems to ensure optimal performance.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Provided technical support to customers via phone, email and in person.
- Maintained inventory of parts and supplies used for repairs and service calls.
Education
Electronics Technologist Program - Electronics Technology
Algonquin College
Ottawa, ON04.1986
Skills
- Strong Leadership
- Branch Operations Management
- Sales Development
- Project management
- Planning
- Delegation
- Interpersonal skills
- Communication
- Problem solving
- Coordinating
- Organization
- Collaboration
- Execution
- Decision making
Additional Information
Hold Government of Canada Top Secret Clearance.
Contact
671 Putney Cres, Ottawa, Ontario K2S2N7
Timeline
Director of Sales and Operations
Synops
11.2024 - 01.2025
Branch Manager National Capital Region
Chubb Fire & Security
04.2010 - 07.2023
District Manager GE Security
GE Security
10.2002 - 03.2010
Branch Manager Eastern Canada
ISS Integrated Security Solutions
07.1999 - 09.2001
Dept. National Defence (DND) Client Sales Manager
Integrated Security Solutions
04.1998 - 09.2001
Field Technician
Integrated Security Solutions
01.1987 - 03.1998
Electronics Technologist Program - Electronics Technology
Algonquin College
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