Lauren McCormack, BSW, RSW
Sherwood Park,AB
Summary
Seasoned Social Worker with strong leadership skills, sound clinical knowledge and commitment to quality improvement in the continuum of patient care. Vast experience in health care settings working with individuals and families across the lifespan, including community, acute care, surgery, rehabilitation and palliative care. Demonstrates proficiency in trauma-informed care and strong advocacy skills. Dedicated team member who is passionate about ongoing learning and responding to the evolving needs within roles and teams. Detail oriented, thorough and adaptable, able to transfer skills to provide services to many areas/specialties.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Social Worker III/Clinical Team Lead
Alberta Health Services
Edmonton
10.2023 - Current
- Clinical/Team Leadership of multidisciplinary rehabilitation team.
- Provided orientation and mentoring to newly hired employees to the EZIP team.
- Ensured compliance with AHS policies and procedures throughout the team.
- Supported the manager in program development and change management.
- Collaborated with Provincial Coordination Team, community stakeholders and programs to develop processes that meet client needs and program goals.
- Identified opportunities for process improvements, implementing changes when required.
- Reviewed existing systems and processes regularly, suggesting ways they could be improved or optimized.
- Prepared clinician work schedules and assigned team members to specific duties.
- Provided direct clinical social work services to individuals and families in an Adult Community Rehabilitation setting.
- Conducted assessments of client needs, strengths, and resources to develop pre surgical treatment plans.
- Developed individualized service plans with clients to address their identified goals pre surgically.
- Worked collaboratively with the multidisciplinary team to coordinate care for clients.
- Assisted clients in accessing community resources such as housing, financial supports, caregiver supports and transportation options.
- Coordinated and facilitated weekly team meetings and provided feedback on case updates and treatment recommendations.
Social Worker II
AHS Glenrose Rehabilitation Hospital, Pediatric Division
Edmonton, AB
06.2021 - Current
- Interviewed parents of pediatric patients to identify assess coping, and identify barriers and health equity issues impacting social determinants of health.
- Collaborated with multidisciplinary team, including physicians, psychologists, audiologists, OT/PT/SLP/RD.
- Provided parents with support in navigating resources in the community/public sector and assessed eligibility for social programs, benefits and resources.
- Specialized psychosocial assessment for both pediatric and adult patients with the Cochlear Implant Service for candidacy review.
- Facilitated Initial Family Meetings for CI/LSHI programs.
- For parents: Supportive/adjustment counselling, psychoeducation, mental health screening, and referral to community mental health supports.
- Risk screening and assessment, knowledge of Child, Youth and Family Enhancement Act, and provided assistance to team with navigating this legislation. Mandatory reporting when risk identified.
- Advocacy both on an individual and systemic level.
- Case management for children and families with complex needs.
- Supervision of BSW Practicum Students (2022 and 2023).
- Coverage of several other areas, including pediatrics, adults, older adults and START Psychiatry (SW III).
- Redeployed to UAH during the COVID pandemic to provide social work support to the ICU from September - November 2022.
Social Worker II
AHS Northern Lights Health Centre
Fort McMurray, AB
08.2017 - 06.2021
- Psychosocial assessment to determine client service needs, and identify barriers to safe discharge to community.
- Collaborated with multidisciplinary team of physicians, nurses and allied health professionals in Emergency Department, ICU, Mat/Child, Pediatrics, Surgery and Medicine.
- Educated patients and caregivers on community resources, benefits and coverage.
- Initiated family meetings to review patient progress in therapy/recovery/rehabilitation, identify barriers to discharge and provide education to patient and families regarding placement in designated supportive living or long term care facility.
- Provided support and advocacy to houseless clients and facilitated safe discharge to community by securing basic needs, mental health and addictions support and continuity of care.
- Complex discharge planning, post surgical and acute care.
- Offered support to palliating patients and grief and bereavement support to loved ones.
- Crisis, advanced care planning, grief and loss support to families of ICU patients during the COVID pandemic.
- Crisis, discharge planning during floods and the COVID pandemic.
- Knowledge of Mental Health Act, Adult Guardianship and Trusteeship Act, Personal Directives Act, Child Youth and Family Enhancement Act.
- Supervision of Social Work Diploma Student (final practicum)
Home Care Transition Coordinator/Social Worker II
AHS Northern Lights Health Centre Continuing Care/Home Care
Fort McMurray, AB
01.2012 - 08.2017
- Psychosocial assessment, collaboration with client to identify needs and offer supportive intervention.
- Participated as a community stakeholder in the RMWB FCSS Elder Abuse Response Committee.
- Collaborated with multidisciplinary team of Home Care Case Managers, and Allied Health Professionals.
- Visited clients at their home and offered continuity of care by providing social work/discharge support when clients were admitted to hospital.
- Educated patients and caregivers on community resources, financial resources, Senior's benefits and coverage. Provided assistance to patients with applying for benefits as required.
- Reduced unnecessary risk of institutional care by supporting clients living at high risk in the community.
- Post-evacuation support to Continuing Care residents and Home Care clients after 2016 Wildfire.
- Knowledge of the Adult Guardianship and Trusteeship Act, applied for Public Guardianship and Trusteeship if needed. Helped individuals navigate Private Guardianship/Trusteeship.
- Provided education to patients and families regarding alternate decision-making, including Personal Directives, Supported Decision-Making, Co-Decision Making, Enduring Power of Attorney.
- Caregiver support, group facilitation (Trained Group Facilitator Caregiver's Alberta COMPASS for the Caregiver)
- Supervision of two BSW Students in their final practicums (2013 and 2016).
Housing First Supervisor
The Centre of Hope
Fort McMurray, AB
01.2011 - 01.2012
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Delegated caseload to staff, held weekly reflective practice meetings.
- Provided leadership and mentoring to newly hired employees.
- Coordinated with other supervisors, combining group efforts to meet the unique needs of the patrons served by the agency.
- Guided Housing First staff in handling difficult or complex problems within the team and/or with patrons.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Consulted with Executive Director to resolve problems relating to employee performance.
- Prepared reports required by the Executive Director in order to apply for Municipal and Provincial funding.
- Participated in community coalitions to end homelessness, and partnered with other social services agencies to serve the unique needs of residents in Fort McMurray.
- Program development, launch and evaluation.
Social Worker
St. Boniface Hospital
Winnipeg, MB
12.2007 - 01.2011
- Provided social work services to Antepartum/Gyne-Oncology, Adolescent Prenatal Clinic, Postpartum, NICU, Peritoneal Dialysis and Hemodialysis between 2007 - 2011.
- Collaborated with multidisciplinary team of physicians, allied health, Home Care Case Managers.
- Psychosocial assessment to determine services to best address specific needs.
- Coping/adjustment support to parents in NICU.
- Suicide Risk Assessment and Follow-up Support.
- Assessed risk of harm and neglect of minors, mandatory reporting to Child and Family Services if needed.
- Adjustment support to patients facing difficult diagnoses, grief and loss support to Gyne-Oncology patients and families.
- Facilitated "Kidney Klub" (monthly social/dinner club for renal patients).
- Co-Facilitated "Kids Grief Group" for adolescent cohort from 2007-2011.
- Educated renal patients and caregivers on community resources, Provincial/Federal benefits and coverage.
Family Support Supervisor
The Family Centre
Winnipeg, MB
04.2007 - 11.2007
- Completed intake and goal setting with families/consumers of the
in-home support program. - Case management
- Referrals to community resources as required and appropriate.
- Crisis and Risk Management, mandatory reporting if risk of harm or neglect identified.
- Supervision of Levels 1-4 Family Support Workers.
- Coached Family Support Workers through challenging situations.
- Developed and Implemented Early Literacy Program.
Education
Emerging Leadership Development Program
Alberta Health Services
Alberta11-2023
Bachelor of Social Work -
University of Manitoba
Winnipeg, MB04.2007
Skills
- Clinical Supervision (BSW Practicum Students)
- Teamwork and Collaboration
- Strong Written and Verbal Communication
- Relationship Building
- Complex Problem Solving
- Critical Thinking
- Coaching and Motivation
- Conflict Resolution
- Team Building
- Networking
- Good Judgment
- Calm Under Pressure
Certification
- BLS HCP Heart & Stroke - October 20, 2023
- Registered Social Worker, General Registry - Alberta College of Social Workers (ACSW)
References
References available upon request.
Timeline
Social Worker III/Clinical Team Lead
Alberta Health Services
10.2023 - Current
Social Worker II
AHS Glenrose Rehabilitation Hospital, Pediatric Division
06.2021 - Current
Social Worker II
AHS Northern Lights Health Centre
08.2017 - 06.2021
Home Care Transition Coordinator/Social Worker II
AHS Northern Lights Health Centre Continuing Care/Home Care
01.2012 - 08.2017
Housing First Supervisor
The Centre of Hope
01.2011 - 01.2012
Social Worker
St. Boniface Hospital
12.2007 - 01.2011
Family Support Supervisor
The Family Centre
04.2007 - 11.2007
Emerging Leadership Development Program
Alberta Health Services
Bachelor of Social Work -
University of Manitoba
- BLS HCP Heart & Stroke - October 20, 2023
- Registered Social Worker, General Registry - Alberta College of Social Workers (ACSW)
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