Lauren Hedtke
La Jolla
Summary
Enthusiastic Student and Facility Operations Manager with proven expertise in project management, team leadership, and continuous improvement. Achieved a 9.4% reduction in staff hours while enhancing community engagement through strategic event planning and employee management. Eager to begin a career in International Relations.
Overview
5
5
years of professional experience
Work History
Facility Operations Manager
City Of Folsom
03.2025 - Current
- Complete administrative projects, including scheduling over 120 staff across 4 departments, training planning, staff certifications, work permits, and coordination of all staff assignments.
- Reduced part-time staff hours where safe and necessary from 38,939 hours by 9.4% in one year (2024-2025).
- Lead and supervise the team of 18 managers, running weekly one-on-ones with each Assistant Manager before their department management meetings.
- Plan and enact user-group, community, and facility events, playing a key role in strategic planning and implementation of said programs, enhancing the overall experience for community members.
- Assist Senior Recreation Coordinator and Supervisor with projects relating to future planning, budgets, and overall operation of the facility.
Aquatics Operation Specialist
City Of Sacramento Aquatics
12.2024 - 04.2025
- Completed administrative tasks, including scheduling, training planning, and coordination of staff assignments.
- American Red Cross Lifeguard Instructor certified
- Monitored daily facility operations, addressing issues promptly to maintain service quality
- Assisted in planning and enacting user-group, community, and facility events, specifically relating to aquatic exercise programs
Lifeguard, Lifeguard Instructor, and Pool Manager
City Of Folsom
03.2021 - 03.2024
- Gained extensive experience in aquatic safety and management, with a focus on training and development.
- Proven track record in instructing and training lifeguards, ensuring the safety and well-being of all swimmers.
- Strong leadership and communication skills, effectively managing a team of lifeguards and personnel
- Certified as an Ellis Lifeguard Instructor. Regularly audited and tested to maintain high standards, including bi-weekly training. Worked 40 hours per week during the summer; selected for off-season staff each year.
Education
Bachelor of Arts - Political Science International Relations
University of California San Diego
La Jolla, CA06-2027
Associate of Science - Political Science
Folsom Lake College
Folsom, CA06-2025
Associate of Science - Social Behavioral Sciences
Folsom Lake College
Folsom, CA06-2025
Skills
- Problem-solving abilities
- Team leadership
- Adaptability and flexibility
- Relationship building
- Task prioritization
- Conflict resolution
- Management team building
- Project management
- Continuous improvement
- Attention to detail
- Research
Timeline
Facility Operations Manager
City Of Folsom
03.2025 - Current
Aquatics Operation Specialist
City Of Sacramento Aquatics
12.2024 - 04.2025
Lifeguard, Lifeguard Instructor, and Pool Manager
City Of Folsom
03.2021 - 03.2024
Bachelor of Arts - Political Science International Relations
University of California San Diego
Associate of Science - Political Science
Folsom Lake College
Associate of Science - Social Behavioral Sciences
Folsom Lake College