Work with both dealer and retail partners to ensure their teams have the tools necessary to be successful, and are up to date on our high level training so they can confidently speak to the TELUS family of brands
Build strong relationships with dealer and retail partners through exceptional responsiveness and quality training and coaching
Leverage DOMO data to devise overall territory strategy and action plans to efficiently achieve sales targets
Work with District and Store Managers to collaborate on training new sales reps, assisting in carrier on-boarding and executing 30-60-90 day training plans
Assist on-boarding new District Sales Managers through one-on-one meetings, and dual store visits
Facilitate district-wide,and occasionally national, meetings and training events for retail partners
Training Library team member creating decks for district hype calls and national meetings
Summarize the Weekly Field Report for Ontario which provides field insights on what's happening from both a banner perspective as well as a competitive landscape prepared for the VP
I was part of the DSM interview panel,assisted with on-boarding new DSMs and constructed the DSM on-boarding document
Cell Shop - Mobile Specialist
Future Shop
07.2010 - 09.2013
Achieved sales objectives through exceptional customer service and selling techniques
Developed, maintained and communicated up-to-date product knowledge
Provided coaching, training and motivation to Mobile Specialists to achieve sales goals and high standards of customer service
Answered questions regarding products, services, operation and maintenance and educated customers on product usage
Education
Physiotherapy And Occupational Therapy Assistant -
KLC College
Kingston, ON
06.2011
Skills
Forward planning and strategic thinking
Sales data analysis
DOMO and Google Suite
Relationship building
Event planning
Sales and training presentations
Team building and team leadership
Territory growth
Budget management
Organized and dependable
Time management and deadline-driven
Problem solving and decision making
Communication and peer motivation
Community involvement using Benevity
Awards
TELUS
DSM MVP East (2023)
Values- We passionately put our communities first (2023)
TSM of the year (2022)
Values - We have the courage to innovate (2016)
Koodo Klimber (2015)
Future Shop
Circle of Excellence Winner (2012 and 2013)
Timeline
District Sales Manager
TELUS
10.2013 - Current
Cell Shop - Mobile Specialist
Future Shop
07.2010 - 09.2013
Physiotherapy And Occupational Therapy Assistant -