Overview
Work History
Education
Skills
Awards
Timeline
Generic
Lauren Brown

Lauren Brown

Overview

14
14
years of professional experience

Work History

District Sales Manager

TELUS
10.2013 - Current
  • Work with both dealer and retail partners to ensure their teams have the tools necessary to be successful, and are up to date on our high level training so they can confidently speak to the TELUS family of brands
  • Build strong relationships with dealer and retail partners through exceptional responsiveness and quality training and coaching
  • Leverage DOMO data to devise overall territory strategy and action plans to efficiently achieve sales targets
  • Work with District and Store Managers to collaborate on training new sales reps, assisting in carrier on-boarding and executing 30-60-90 day training plans
  • Assist on-boarding new District Sales Managers through one-on-one meetings, and dual store visits
  • Facilitate district-wide,and occasionally national, meetings and training events for retail partners
  • Training Library team member creating decks for district hype calls and national meetings
  • Summarize the Weekly Field Report for Ontario which provides field insights on what's happening from both a banner perspective as well as a competitive landscape prepared for the VP
  • I was part of the DSM interview panel,assisted with on-boarding new DSMs and constructed the DSM on-boarding document

Cell Shop - Mobile Specialist

Future Shop
07.2010 - 09.2013
  • Achieved sales objectives through exceptional customer service and selling techniques
  • Developed, maintained and communicated up-to-date product knowledge
  • Provided coaching, training and motivation to Mobile Specialists to achieve sales goals and high standards of customer service
  • Answered questions regarding products, services, operation and maintenance and educated customers on product usage

Education

Physiotherapy And Occupational Therapy Assistant -

KLC College
Kingston, ON
06.2011

Skills

  • Forward planning and strategic thinking
  • Sales data analysis
  • DOMO and Google Suite
  • Relationship building
  • Event planning
  • Sales and training presentations
  • Team building and team leadership
  • Territory growth
  • Budget management
  • Organized and dependable
  • Time management and deadline-driven
  • Problem solving and decision making
  • Communication and peer motivation
  • Community involvement using Benevity

Awards

TELUS

  • DSM MVP East (2023)
  • Values- We passionately put our communities first (2023)
  • TSM of the year (2022)
  • Values - We have the courage to innovate (2016)
  • Koodo Klimber (2015)

Future Shop

  • Circle of Excellence Winner (2012 and 2013)

Timeline

District Sales Manager

TELUS
10.2013 - Current

Cell Shop - Mobile Specialist

Future Shop
07.2010 - 09.2013

Physiotherapy And Occupational Therapy Assistant -

KLC College
Lauren Brown