Koyel Kundu

• Increased sales revenue by developing and implementing effective sales strategies for the district.
• Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
• Expanded market share with targeted account management and new business development initiatives.
• Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
• Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
• Reduced costs by optimizing inventory levels and managing vendor negotiations effectively.
• Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.
• Contributed to company growth by identifying new market opportunities for product expansion.
• Implemented innovative marketing campaigns, resulting in increased brand visibility and customer engagement.
• Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
• Optimized resources allocation to maximize sales results within the assigned budget constraints.
• Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
• Negotiated contracts with clients for mutual benefit while maintaining strict adherence to company policies and ethical standards.
• Managed change effectively during organizational restructuring or product launches, minimizing disruption on the team''s performance.
• Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
• Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
• Tracked weekly sales to develop detailed reports for senior leadership, using Power BI.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• Monitor and review sales forecast, review budget and performance of total food service and industrial business.
• Prioritize shipments based on supply chain deficits, product demand and sales forecasts. Understand and identify fill rate penalties.
• Propose and implement solutions to improve demand forecast accuracy.
• Support the National Account Manager with pulling, analyzing and updating internal forecasts to determine opportunities through review of metrics such as competitive data, market trends and historical sales data.
• Key support for Volume and Trade Spend management and forecasting through system input and management, working collaboratively with cross-functional teams in Supply Chain to communicate and analyze volume and spend management.
• Work with cross functional teams to support sales and finance team in revenue attainment.
• Work with the National Account Manager to develop key business presentations from regular business reviews to major seasonal presentations. This would include development of charts to clearly present data analytics sourced from Nectari along with pulling item level details (SKU information/images) to further support the presentation messaging.

• Improved business processes by analyzing current practices and recommending optimization strategies.
• Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
• Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
• Streamlined project management with effective communication and collaboration across cross-functional teams.
• Developed data mining algorithms to identify and classify patterns in data.
• Developed and maintained data warehouses and data marts to support business operations.
• Optimized data access and storage to improve performance of analytics systems.
• Designed and developed data pipelines to acquire, clean and process data.
• Deployed predictive analytics models to forecast future trends.
• Developed complex dashboard and reporting tools to track business performance metrics.
• Identified patterns and trends in large data sets and provided actionable insights.
• Generated standard and custom reports to provide insights into business performance.
• Created dashboards to monitor and track key performance indicators.
• Generated ad-hoc reports to evaluate specific business requirements.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Collaborated with stakeholders to identify business needs and data sources.
• Performed gap analysis to identify areas of improvement.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
• Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
• Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
• Increased efficiency in resource allocation by conducting detailed business requirements analysis.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Developed customized account plans for clients to help them achieve their business goals.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Negotiated contract terms with clients, securing favorable agreements for both parties.
• Streamlined internal processes for better efficiency in account management tasks.
• Established clear communication channels between clients and internal teams, ensuring seamless project execution.
• Monitored and analyzed customer feedback to identify opportunities for improvement.
• Liaised with marketing and sales teams to develop targeted campaigns.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Recorded accurate and efficient records in customer database.
• Quoted prices, credit terms and other bid specifications.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Key Account Manager responsible for catering to food service accounts and key distributors for the category of fresh dairy products, frozen products and ambient products.