Laurel Marcotte
Calgary,Alberta
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
MOA/ HCA
Private care / AHS / PDD / FSCD
Calgary, AB
01.2020 - Current
- Communicated effectively with other healthcare professionals regarding client care plans.
- Transported patients to appointments using wheelchairs or stretchers when necessary.
- Administered medications as prescribed by the physician.
- Provided emotional support to those requiring end-of-life care.
- Performed basic nursing skills such as wound care, catheter care and ostomy management.
- Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.
- Collaborated with interdisciplinary team members to ensure quality patient care.
- Tracked and reported clients' progress based on observations and conversations.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained clean and well-organized environment for client happiness and safety.
- Documented activities and recorded information in EMR system.
- Used mobility devices to transport patients.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Processed referrals for specialist visits or diagnostic tests.
- Assisted with referrals and prepared medical records for patients.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Arranged hospital admissions for patients as required.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
HCA/ Nursing Assistant
Good Samaritain Stony Plain Main Facility with 6 units & Cottages & George Henning & Spruce Grove Care center.
02.2016 - 07.2019
- Locked unit dementia care & mental health & addictions, behaviour management & certified Med assist, AIDS to daily living, behaviour mapping & documentation & supervision
- Bathing & showering, Dietary supervision, and assist & mapping
- Vitals & primary care & supervision, safety watch
- Palliative care, acute care, ROM exercise, wound care, supply's & ordering
HCA / Nursing Assistant
01.2012 - 05.2013
- At Agape Hospice & New Port Harbor Care Center
- Clerical & reception admin Medical terminology Computer & data entry Med assistance Vitals Wound care Acute care, palliative, continuing care, mental health & addiction
- Lock down units.
Esthetics / Massage
06.2005 - 01.2006
- Esthetics diploma, massage, Ems, aroma therapy, Brazilian, CIDESCO training, Light & Laser, ion /Cada, administration & clerical, reception level 2
HCA / Nursing Assistant
AHS Hospital, Strathmore, Alberta
06.2013 - 01.1014
- Locked unit, supervisory and AIDS to daily living, primary care, behaviour mapping & documenting, am & pm peri care, vitals, turning, lifts 1&2, assist & partial to full care, bathing & mani & Pedi with skin care, full skin & body assessment, meal & feed assist, O2 care, wound care, acute care.
Education
MOA/ Medical Office Assistant -
Makami College Calgary, Alberta
10.2023
HCA / Nursing Assistant -
Columbia College Calgary, Alberta
05.2013
Esthetics / Massage -
Beauty Tec Edmonton, Alberta
06.2006
Skills
- Account Management
- Advertising
- Training
- Documentation
- Treatment Planning
- Medical Education
- Medical Records
- Medical-Surgical
- Intercultural Communication
- Business Management
- Medical Devices
- Telephone Triage
- Computer-Aided Design (CAD)
- Electronic Medical Record (EMR)
- Medical Terminology
- Primary Health Care
- Organizational Effectiveness
- Communication
- Acute Care
- Abuse Prevention
- Nursing
- Healthcare Management
- Team Building
- Customer Service
- Strategic Planning
- Management
- Leadership
- Supervision and leadership
- Microsoft Word
- MS Office
- Microsoft Outlook
- Task Prioritization
- Analytical and Critical Thinking
- Data Management
- Project Planning
Certification
- Canadian Red Cross: First Aid & CPR B, C & HCP & AED certified
- Respect in sport certified HAP-59-2G64HYG
- Respect & Violence & Abuse Prevention
- Respect in workplace certified
- To steps to create safe environment certified
- PART advanced certified
- TLR certified
- Advance care planning AHS / UOA
- Dementia Basics Alzheimer's society Calgary
- Class 2 driver's license renewal
- Privacy Awareness in Healthcare Training (Alberta)
- Trama Aware Certified
- World Health Emergencies Certification
- Police Clearance Back check 100% clean & clear
Languages
English
Full Professional
French
Limited
Spanish
Limited
Affiliations
- volunteer with all of my children school's & recreational
- pet owner
- love to camp and hike & swim
Timeline
MOA/ HCA
Private care / AHS / PDD / FSCD
01.2020 - Current
HCA/ Nursing Assistant
Good Samaritain Stony Plain Main Facility with 6 units & Cottages & George Henning & Spruce Grove Care center.
02.2016 - 07.2019
HCA / Nursing Assistant
AHS Hospital, Strathmore, Alberta
06.2013 - 01.1014
HCA / Nursing Assistant
01.2012 - 05.2013
Esthetics / Massage
06.2005 - 01.2006
MOA/ Medical Office Assistant -
Makami College Calgary, Alberta
HCA / Nursing Assistant -
Columbia College Calgary, Alberta
Esthetics / Massage -
Beauty Tec Edmonton, Alberta
- Canadian Red Cross: First Aid & CPR B, C & HCP & AED certified
- Respect in sport certified HAP-59-2G64HYG
- Respect & Violence & Abuse Prevention
- Respect in workplace certified
- To steps to create safe environment certified
- PART advanced certified
- TLR certified
- Advance care planning AHS / UOA
- Dementia Basics Alzheimer's society Calgary
- Class 2 driver's license renewal
- Privacy Awareness in Healthcare Training (Alberta)
- Trama Aware Certified
- World Health Emergencies Certification
- Police Clearance Back check 100% clean & clear
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