Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Nicole Peyton

Edson,AB

Summary

Proficient in supporting medical and patient needs in fast-paced hospital settings. Highly organized and professional at all times. Analytical problem-solver and strong multitasker with good time management and clerical skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Emergency Ward Clerk / HCA

Prairie Mountain Health
Swan River Hospital, Manitoba
11.2014 - Current
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Maintained patient records including medical histories, test results, medication lists and other related information.
  • Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
  • Responsible for greeting visitors, answering phones and providing general information.
  • Scheduled appointments for patients with doctors or specialists using computer software programs.
  • Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
  • Administered medication and treatments as prescribed by medical staff.
  • Monitored vital signs such as blood pressure, pulse, temperature and respiration rate.
  • Observed and documented changes in patient's condition including physical and emotional well-being.
  • Reported any changes or concerns to supervising nurse or physician promptly.
  • Communicated effectively with patients, families, physicians and other healthcare professionals.
  • Assisted with rehabilitation exercises prescribed by physiotherapists or occupational therapists.
  • Responded quickly in emergency situations following established protocols.
  • Collaborated with interdisciplinary team members to ensure quality patient care.
  • Answered call lights promptly in order to meet patient needs in a timely manner.
  • Assessed equipment needs for each patient prior to admission into facility.

Physiotherapy Aide

Prairie Mountain Heath
Swan River , , Manitoba
12.2020 - 11.2023
  • Treated patients to relieve pain, develop or restore function and maintain maximum performance.
  • Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
  • Collaborated with PT to assist in assessment and modifications to plan of care.
  • Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
  • Designed home exercise programs to support continuation of therapeutic plan.
  • Maintained positive interaction with facilities and clients, enhancing client relations.
  • Administered simple range of motion exercises.
  • Observed signs and symptoms to report changes in patient condition.
  • Studied treatment plans and adjusted exercises periodically to maximize benefits.

Yard Supervisor

UFA
Grimshaw , Alberta
02.2013 - 07.2014
  • Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
  • Invoiced products leaving yard to manage inventory and billing.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Accurately assembled orders and built loads for delivery.
  • Directed investigations to verify and resolve customer or shipper complaints.

Assistant Store Manager

fields
Grimshaw, AB
07.2012 - 02.2013
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Coached and developed store associates through formal and informal interactions.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.

Education

Health Care - Health Care Aide

Robertson College
Winnipeg, MB
06.2017

Cosmetology Studies

Swan Valley Regional Secondary School
Swan River, MB
06.2001

Skills

  • Heavy Caseloads
  • Progress Reports
  • Therapeutic Equipment
  • Body Mechanics
  • Unit Administrative Support
  • Faxing Orders
  • Coordinating Forms
  • Data Entry Software
  • Administering Medications
  • Time Management
  • Detail-Oriented
  • Medical Recordkeeping
  • Medical Charting
  • Customer Service
  • Advising Patents
  • Appointment Scheduling
  • Problem-Solving
  • Verbal and Written Communication
  • Preparing Treatment Rooms
  • CPR Certified
  • Invoice Preparation
  • Taking Client Histories
  • Organization and Time Management
  • Cleaning and Sterilizing
  • Medical Report Preparation
  • Critical Thinking
  • Supply Ordering
  • Administrative Support
  • Arranging Discharges
  • Replenishing Inventory
  • Documentation Skills
  • Patient Referral
  • Adaptable and Flexible
  • Transaction Processing
  • Calm and Professional Under Pressure
  • Courteous with Strong Service Mindset
  • Multitasking and Prioritization
  • Customer Account Management
  • POS Systems and Ordering Platforms
  • Order and Refund Processing
  • Responding to Difficult Customers
  • Upselling Products and Services
  • Understanding Customer Needs
  • Data Entry and Maintenance
  • Timesheet Processing
  • Payment Verification
  • Client Relationships
  • Billing and Coding
  • Professional and Mature
  • Friendly, Positive Attitude
  • Relationship Building
  • Flexible Schedule
  • Supervision & Leadership
  • Patient Relations
  • Client Rapport
  • Mental Health Care Assistance

Additional Information

  • Class 5 drivers license
  • With clean drivers abstract

Timeline

Physiotherapy Aide

Prairie Mountain Heath
12.2020 - 11.2023

Emergency Ward Clerk / HCA

Prairie Mountain Health
11.2014 - Current

Yard Supervisor

UFA
02.2013 - 07.2014

Assistant Store Manager

fields
07.2012 - 02.2013

Health Care - Health Care Aide

Robertson College

Cosmetology Studies

Swan Valley Regional Secondary School

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