Landen Lackey
Edmonton,Alberta
Summary
As a dedicated and enthusiastic individual, I am excited about the opportunity to contribute to the success of my employer. With a background in hospitality, I bring a strong foundation in customer service and teamwork. I look forward to improving costumers, and colleagues' experience at work in any way possible.
I possess excellent communication skills and thrive in collaborative environments, allowing me to work seamlessly with colleagues and effectively engage with customers and guests. My commitment to attention to detail, and problem-solving enable me to address challenges proactively and ensure a positive experience for everybody.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook/Server
Little Brick Cafe
03.2023 - 12.2023
- Kept a constant flow of customer interaction to ensure all customers were content and not in need of anything.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared and served various food items in fast-paced cafe environment.
Grocery/Customer Service Representative
Andys IGA Valleyview
04.2019 - 04.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Answered constant flow of customer calls with minimal wait times.
- Improved communication between departments focus on problem-solving strategies for common issues affecting customers'' experiences.
Education
Bachelor of Commerce -
MacEwan University
Edmonton, AB12.2026
Skills
- Customer Service: Ability to provide professional service to customers and guests, addressing their needs and inquiries courteously and efficiently
- Teamwork: Proven ability to collaborate effectively with other staff members, to achieve common goals As well as bringing a constant positive energy to the workplace
- Communication: Clear communication skills to relay information to colleagues, and supervisors effectively
- Attention to Detail: Keen eye for detail to ensure that tasks are completed to the highest expectation
Certification
- Standard First Aid CPR A/C certification
- Proserve Liquor Staff Training certification
Affiliations
- Running
- Working out
- Golfing
- Camping
- Traveling
- Spending time with friends/family
Timeline
Cook/Server
Little Brick Cafe
03.2023 - 12.2023
Grocery/Customer Service Representative
Andys IGA Valleyview
04.2019 - 04.2023
Bachelor of Commerce -
MacEwan University
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