Lalith Samuel Govada
Mississauga,Canada
Summary
Dedicated client services specialist with a track record of working closely with business clients. knowledgeable about goods, services, and market trends. dependable performer dedicated to upholding the highest moral standards and preserving client confidence.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Mr. Greek
Mississauga, Canada
12.2022 - Current
- In lieu of the supervisor, the acting supervisor is in charge of the restaurant's front and rear.
- Provided fast-paced guest service while ensuring that every guest had the best possible sales experience.
- Utilizing digital point-of-sale systems, managed orders and the related financial activities.
- Keeping an accurate inventory list of the entire business and replenishing merchandise on the sales floor.
Customer Service Representative
A & A Transportation
Toronto
07.2021 - 12.2022
- In charge of sales and billing for customers.
- Assisted clients in purchasing and selling cargoes.
- Offered technological assistance to clients having trouble tracking and tracing.
Customer Service Representative
Genpact
Hyderabad, India
09.2019 - 12.2020
- Over 90+ calls a day are handled; tasks include adding new clients, getting client information, delivering pertinent product information, and terminating services.
- Examined and virtually fixed technical issues with the equipment in consultation with the clients.
- Ensured that client activities were conducted with quality and efficiency, that regulatory requirements were followed, and that the Service Standards were consistently applied in all customer interactions.
Education
Supply Chain & Project Management -
Sault College
Toronto08.2022
Bachelors Of Commerce -
St Joseph's Degree And PG College
Hyderabad, India05-2019
Skills
- Leadership skills
- Relationship building
- Active listening
- Risk assessment
- Microsoft office
- Data Entry
- Customer Relations
Timeline
Customer Service Representative
Mr. Greek
12.2022 - Current
Customer Service Representative
A & A Transportation
07.2021 - 12.2022
Customer Service Representative
Genpact
09.2019 - 12.2020
Supply Chain & Project Management -
Sault College
Bachelors Of Commerce -
St Joseph's Degree And PG College
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