Overview
Work History
Education
Skills
Volunteeractivity
Languages
Additional Information
Timeline
Generic

Simran Kaur

Brampton,ON

Overview

4
4
years of professional experience

Work History

Customer service representative

inbound outbound solutions (Roger's and Fido)
06.2023 - 01.2024

•Solving customer issues

•Skillful in Handling frustrated customers

•Promoter and contribute in sales to achieve targets

•Retaining customers to maintain company revenue

Cashier and Customer Service Rep

McDonald's
04.2023 - 05.2023

• Fast pace work and physically demanding

• customer satisfaction

• Handling odd situations

• handle cashier

Debt Collection Agent

Bill gosling
Etobicoke, ON
09.2022 - 03.2023
  • Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.

Cashier

Walmart
Vaughan, ON
05.2020 - 02.2022
  • Responsible for cashing out customers in best possible way
  • Responsible for making master cards for the organization
  • Responsible for helping people on price checks
  • Responsible for collecting donations.

Assistant Sales Manager

Houseware Plus
Brampton, ON
01.2020 - 05.2020
  • Responsible for direct supervision of sales increment
  • Responsible for checking the inventory levels in organization
  • Analyse and react to the needs of the business, identify top sellers, slow sellers and fulfilment of merchandising strategy
  • Responsible for merchandising the shelves.

Education

IFIC -

07.2024

Business Management -

Lambton College
Toronto, ON
05.2021

BCom. professionals -

Kamla Nehru College For Woman
Phagwara, Punjab
04.2017

Skills

  • Excellent public relation and customer relation skills
  • Strong organizational skills
  • Accounting & Book keeping
  • Know three languages Punjabi, Hindi, English
  • Merchandising skills
  • Experience in Sales
  • Record keeping
  • Can work well under pressure
  • Customer service skills
  • Commitment to work
  • Decision maker based on company terms
  • Proactive with tasks
  • Marketing skills
  • Ability to meet deadlines
  • Can handle a team
  • Leadership skills
  • Character of being honest with myself and attention to detail
  • Know office work and using software such as MS word, excel, power point

Volunteeractivity

Have the fortune to serve in NGO named One Hope Meet.

Languages

English
Full Professional

Additional Information

Full time Availability

Timeline

Customer service representative

inbound outbound solutions (Roger's and Fido)
06.2023 - 01.2024

Cashier and Customer Service Rep

McDonald's
04.2023 - 05.2023

Debt Collection Agent

Bill gosling
09.2022 - 03.2023

Cashier

Walmart
05.2020 - 02.2022

Assistant Sales Manager

Houseware Plus
01.2020 - 05.2020

IFIC -

Business Management -

Lambton College

BCom. professionals -

Kamla Nehru College For Woman
Simran Kaur