Manager Client Advice/ Branch Leader Canadian Imperial Bank of Commerce (CIBC)
Don Mills and Lawrence, Morningside and Kingston
06.2022 - Current
Managing a team of 15+ individuals, helping them achieve their individual goals along with branch community goals
Supervise and co-ordinate daily operations of the banking center
Monitor and Analyze financial data with branch reports to achieve annual/quarterly/weekly targets
Implement strategic tactics for my team members to achieve their personal and banking center performance requisites
Looking for ways to increase revenue while adhering to relevant policies
Creating a self-motivated environment by promoting positivity, teamwork, and transparency so employees can feel empowered and supported
Developed great knowledge of banking products, policies, and relevant regulations
Promote team-building activities as a part of day-to-day management
Ability to work under pressure to cater to client requirements within their time frame
Supervise all operations such as customer service, staff management, security, and sales activities
Developed strong Interpersonal skills that include emotional intelligence, empathy, ability to channel teamwork, and active listening
Ability to coach, mentor, and supervise under-performing individuals to boost their performance.
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