Friendly Receptionist with background in various settings. Knowledgeable about security, service requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Hi, I’m
LAILA PAYETTE
Quebec City,QC
Summary
Overview
4
years of professional experience
1
Certification
Work History
Best Western PremierQuébec, QC
Receptionist
08.2022 - 05.2023
Job overview
- Welcoming customers for arrivals and guiding them throughout their stay
- Managing all other requests related to customers or third parties
- Ensuring the perfect trip for customers.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
MandyPetit Champlain, Quebec
Saleswoman - Cashier
05.2022 - 10.2022
Job overview
- Managing a clothing store alone in Petit Champlain, Quebec, with most customers being tourists.
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
Tim HortonsQuébec, QC
Baker
09.2020 - 08.2022
Job overview
- Resolved customer concerns with positive approach and constructive strategies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Cleaned and maintained kitchen equipment and oven.
Parfait MénageQuébec, QC
Assistant Accountant
05.2020 - 11.2020
Job overview
- Filing additional documents, transferring accounts to new software and banking data
- Creating recurrences and appointments for clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Handled assignments independently with good judgement and critical thinking skills.
A great placePetit Champlain, Quebec
Saleswoman
05.2019 - 09.2019
Job overview
- Selling handmade soaps in a beautiful little boutique at Petit Champlain in Quebec.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
Education
Polyvalente de Pointe-aux-tremble
High School
University Overview
Cégep De LimoilouQuébec, QC
No Degree from Art Studies
08.2023
University Overview
Skills
- Bilingual (English and French)
- Creativity
- Motivated
- Joyful
- Customer Service
- Greet Guests
- Active Listening
- Critical Thinking
Certification
- Driving License
- Red Cross First Aid Training
- Red Cross Informed Guarding Training
Timeline
Receptionist
Best Western Premier
08.2022 - 05.2023
Saleswoman - Cashier
Mandy
05.2022 - 10.2022
Baker
Tim Hortons
09.2020 - 08.2022
Assistant Accountant
Parfait Ménage
05.2020 - 11.2020
Saleswoman
A great place
05.2019 - 09.2019
Polyvalente de Pointe-aux-tremble
High School
Cégep De Limoilou
No Degree from Art Studies
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