Lielle Asherov

• Oversaw all aspects of a luxury private homeowners rental, including full guest communication, calendar coordination, vendor liaising, and property readiness.

• Managed daily operations, including scheduling cleanings, handling maintenance needs, restocking supplies, and ensuring the home was always guest-ready.

• Curated high-end guest experiences, blending ambiance, privacy, and seamless service with a focus on excellence and discretion.

• Designed personalized atmospheres with custom tablescapes, scent styling, and detailed decor for private dinners and elevated occasions.

• Ensured high-end guest satisfaction through attention to detail, seamless service, and unique, unforgettable stays.

•Upon request, served as a private chef and host, preparing and serving multi-course meals tailored to each client’s vision.

• Maintained a 5-star level of satisfaction by anticipating needs, resolving issues promptly, and creating memorable, luxury guest stays.

• Warmly welcomed and seated guests in a high-volume, fast-paced upscale restaurant environment, consistently creating a positive first impression.
• Managed complex reservation systems with precision and professionalism, coordinating walk-ins, VIPs, and special requests to ensure smooth table flow.
• Answered high-volume phone lines, efficiently handling to-go orders, dietary questions, event inquiries, and special accommodations with grace.
• Took and organized takeout and catering orders, ensuring accuracy, timely preparation, and elevated customer service for off-site dining.
• Monitored floor operations and collaborated with servers, bussers, and management to maintain an efficient dining experience.
• Proactively solved guest concerns and handled scheduling conflicts to uphold guest satisfaction and brand reputation.
• Maintained a polished, professional appearance and presence as the face of the restaurant, upholding ambiance, hospitality, and service standards at all times.
• Stepped beyond hostess duties to support overall operations: assisting with expo, bussing, silverware prep, and closing tasks as needed.
• Acted as a communication hub between front-of-house and back-of-house teams, ensuring seamless coordination and time-sensitive updates.
• Recognized by management and regular guests for exceptional attention to detail, memory for guest preferences, and intuitive sense of flow.