Kylie Clements-mcinroy
Dartmouth,NS
Summary
At Montanas Cookhouse BBQ and Bar I am SkIlled at managIng the seatIng of hIgh-volume establIshment. I excell under hIgh pressure sItuatIons such as takIng lead of a 28000 dollar day. I demonstrate understanding of the importance of front and back of house communication, working alongside my mangers and servers to give the guests the best experience we can. Skilled in upselling techniques and being an outgoing person i go above and beyond to make sure every guest that walks through the doors leaves happy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Montanas Cookhouse BBQ & Bar
11.2023 - Current
- Mange the seating of a multi million dollar restaurant.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supervised and made sure the other hosts were on tasks
- Helping helping out whenever is needed, running hands, helping guests, doing take out orders, taking payments for servers.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- set and adjust wait times based on how busy the flow at the door and how fast tables were flipping, always keeping my manger updated
Education
High School Diploma -
Woodlawn Highschool
Nova Scotia 06-2025
Skills
- Team collaboration
- Multitasking proficiency
- Knowledgeable about the corelation of seating times and chits in the kitchen
- Customer service
- Cross trained in front and back of house operations
- Team player mentality
- Eager to learn new skills
- Task prioritization
- Table assignment coordination
- Dining room management
- Up-selling techniques
- Able to see potential issues with arising between seating reservations and guests walking in
Languages
English
Native or Bilingual
French
Limited Working
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- First Aid Certification - American Red Cross.
Timeline
Host
Montanas Cookhouse BBQ & Bar
11.2023 - Current
- ServSafe Food Handler Certification - National Restaurant Association.
- First Aid Certification - American Red Cross.
High School Diploma -
Woodlawn Highschool
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