Zohar Gavrilov
Maple,ON
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Montanas Cookhouse BBQ & Bar. Proven ability to enhance guest engagement and achieve sales targets, while efficiently managing cash transactions and fostering team collaboration to elevate service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Montanas Cookhouse BBQ & Bar
02.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Sales Associate
Tommy Hilfiger
07.2023 - 02.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Marketing
York University
Toronto, ON06-2028
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Team collaboration
- Safe food handling
- Order accuracy
- Cash handling
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Certification
- Smartserve Certified
Timeline
Server
Montanas Cookhouse BBQ & Bar
02.2024 - Current
Sales Associate
Tommy Hilfiger
07.2023 - 02.2024
Bachelor of Arts - Marketing
York University
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