Kyle Paget
Wellington,NZ
Summary
Hola! My name is Kyle and I am a dynamic and creative professional with a range of valuable skills developed through the previous roles highlighted below. I adopt a calm approach to work and can offer a friendly face that provides excellent customer service through solid communication, creativity and great problem solving skills.
Overview
6
6
years of professional experience
Work History
Lift Operator
Whistler Blackcomb
05.2023 - 08.2024
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Delivered exceptional customer service, addressing inquiries regarding mountain trails, directions, and resort amenities.
Operations Team Member
Akau Tangi Sports Centre, Wellington City Council
04.2018 - 05.2023
- Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
- Assisted in coordination of facility bookings, taking both in person as well as over the phone requests.
- Maintained cleanliness of facility to match the expected standard of excellence.
- Created and maintained positive and close relationships with members of the community.
Graphic Designer
UCSA (University of Canterbury Student Association
01.2022 - 01.2023
- Conceptualized creative designs for print & digital materials
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Met with managers & stakeholders to present mockups and collect information for adjustments.
Membership Consultant
Anytime Fitness
05.2021 - 09.2022
- Provided exceptional customer service during all interactions with both current and prospective members, reinforcing brand reputation for excellence.
- Consulted with potential clients about personal needs and budget concerns.
- Conducted tours of facility to showcase features and answer questions.
- Boosted overall club revenue through the upselling of additional services and amenities to members.
- Utilized various communication channels, primarily social media, to keep members informed about upcoming events, programs, and updates within the club.
Education
NCEA Level 3 - Endorsed With Excellence
St Patricks College
Wellington, NZBachelor of Commerce - Marketing & Management
University of Canterbury
Christchurch, NZSkills
- Excellent Communication
- Adaptability and Flexibility
- Decision-Making
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Customer Service
- Adobe Creative Cloud
Timeline
Lift Operator
Whistler Blackcomb
05.2023 - 08.2024
Graphic Designer
UCSA (University of Canterbury Student Association
01.2022 - 01.2023
Membership Consultant
Anytime Fitness
05.2021 - 09.2022
Operations Team Member
Akau Tangi Sports Centre, Wellington City Council
04.2018 - 05.2023
NCEA Level 3 - Endorsed With Excellence
St Patricks College
Bachelor of Commerce - Marketing & Management
University of Canterbury
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