Kyle Dickey
Fresno
Summary
Professional tenant services expert prepared to enhance tenant experiences and operational efficiency. Known for proactive problem-solving and managing tenant communications seamlessly. Collaborative and adaptable team player, committed to achieving results by leveraging strong organizational and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Tenant Services Coordinator
Cypress Property Management
07.2022 - 01.2025
- Increased resident retention rates through proactive engagement strategies including regular check-ins, personalized support services, and prompt resolution of conflicts or complaints.
- Served as the primary point of contact for tenant inquiries, providing prompt assistance and escalating concerns when necessary.
- Enhanced tenant satisfaction by addressing and resolving service requests promptly and efficiently.
House Inspector/Showing Assistant
Mastro Property Management
01.2019 - 07.2022
- Prioritized safety concerns during inspections, ensuring clients were aware of potential hazards and providing guidance on how to address them effectively.
- Improved client satisfaction by conducting thorough house inspections and providing detailed reports.
- Implemented effective scheduling practices to accommodate multiple inspections per day without compromising quality or efficiency.
Delivery Driver
Me N Eds
03.2018 - 01.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Pizza Maker
Premo Pizza
07.2015 - 03.2018
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Education
GED -
Sierra Charter School
Fresno, CASkills
- Customer service focus
- Tenant relations
- Telephone etiquette
- Problem-solving abilities
- Time management
- Strong organization
Timeline
Tenant Services Coordinator
Cypress Property Management
07.2022 - 01.2025
House Inspector/Showing Assistant
Mastro Property Management
01.2019 - 07.2022
Delivery Driver
Me N Eds
03.2018 - 01.2019
Pizza Maker
Premo Pizza
07.2015 - 03.2018
GED -
Sierra Charter School
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