Robert Mendonsa
CAMBRIDGE,ON
Summary
Efficiently oversee all tenant services duties, including building positive tenant relationships, managing office operations and coordinating rent payments and calculations. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.
Positive and diligent building superintendent effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Offering 6 years of residential experience paired with goal-oriented and performance-minded approach.
Overview
25
25
years of professional experience
Work History
Tenant Services Coordinator
Satellite Community Homes
02.2020 - Current
- Worked closely with tenants to ensure they maintained a successful tenancy
- Distributed and calculated annual review packages
- Filled vacant units and created leases for new tenancies
- Collected and maintained careful records of rental payments and dates
- Coordinated move-in and move-out procedures ensuring smooth transitions for both tenants and property management
- Filed and attended Landlord Tenant Board cases at tribunal
Building Superintendent
Cambridge Kiwanis Village Housing
10.2013 - Current
- Collected rent, deposits, and payments from tenants.
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance, and improvement of properties.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Set-up Technician
Linamar Corporation
07.1999 - 09.2009
- Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
- Used work instructions and measuring tools to check specifications of finished items.
- Monitored machine settings and adjusted to correct malfunctions or errors.
- Supervised and adjusted machinery when necessary, reducing downtime.
- Set machine stops and guides to proper alignment and adjusted when needed to maintain consistent production time and quality.
- Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
Education
Ontario College Diploma - Journalism, Print
Conestoga College
Kitchener, ON2013
Ontario College Certificate - Media And Communications Fundamentals
Conestoga College
Kitchener, ON2011
Skills
- Coordinating repairs
- Tenant relations management
- Overseeing building security
- Maintenance knowledge
- Tenant and eviction laws
- Lease filing
- File maintenance and updating
- Tenant relations
- Policy Enforcement
- Customer service focus
- Payment Collection
- Professional Demeanor
- Tenant Eligibility Determination
Timeline
Tenant Services Coordinator
Satellite Community Homes
02.2020 - Current
Building Superintendent
Cambridge Kiwanis Village Housing
10.2013 - Current
Set-up Technician
Linamar Corporation
07.1999 - 09.2009
Ontario College Diploma - Journalism, Print
Conestoga College
Ontario College Certificate - Media And Communications Fundamentals
Conestoga College
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