Kyara McQueen
Summary
Proven to enhance office efficiency at Royal Victoria Regional Health Centre, adept in medical office software and patient scheduling, I streamlined operations and significantly reduced patient wait times. With a keen eye for detail and strong interpersonal skills, I ensured HIPAA compliance and improved patient care through meticulous record management.
Overview
1
1
Certificate
Work History
Medical-Office Clerk
Royal Victoria Regional Health Centre
01.2024 - 04.2024
- Facilitated smooth office workflow by prioritizing tasks for administrative team members to meet deadlines consistently.
- Streamlined office operations by organizing and maintaining accurate patient records and medical files.
- Supported physicians in providing quality care through precise documentation of medical histories, test results, and medications.
- Reduced wait times for patients with efficient check-in and check-out procedures, ensuring a positive experience.
- Ensured compliance with HIPAA regulations by meticulously handling confidential patient information with discretion and professionalism.
- Performed general clerical tasks such as photocopying, faxing, and data entry with high accuracy ensuring efficient office operations.
Education
Diploma - Office Administration-Health Services
Georgian College of Applied Arts And Technology
Barrie, ON04.2025
Skills
- Critical thinking abilities
- Medical Office Software Proficiency
- Patient Scheduling Proficiency
- Medical terminology expertise
- Patient Confidentiality Maintenance
- Interpersonal relationship building
- Detail-Oriented Nature
- Problem-Solving
- Computer Skills
- Phone and Email Etiquette
Certification
- HICA - Health Information Certified Associate
- CHIM - Certified in Health Information Management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Medical-Office Clerk
Royal Victoria Regional Health Centre
01.2024 - 04.2024
Diploma - Office Administration-Health Services
Georgian College of Applied Arts And Technology
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