Evita Jayathilake
Hamilton,ON
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Clerk
Addiction Centre Toronto- Hamilton
01.2023 - Current
- Performed urine drug screen testing; using 4-12 panels.
- Created prescriptions for Methadone/Suboxone and assisted doctor with counseling patients following MMT program guidelines.
- Medical Office Clerical duties; Booking appointments, faxing prescriptions calling and working amongst Pharmacists/dealing with narcotics, new patient intakes (covering past medical/emotional/drug history).
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments promptly.
- Supported physicians in providing quality care through precise documentation of medical histories, test results, and medications.
- Assisted in billing tasks by accurately inputting data into the electronic health record system, reducing errors and delays in payment processing.
Medical Receptionist/Ophthalmic Assistant
Oakville Eye Associates - Dr. Bindlish
07.2021 - 01.2022
- Shadowed Dr. Bindlish through out patient exams in order to further expand understanding in Ophthalmology
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- In charge of all incoming and outgoing referrals/emergency referrals, and prescriptions, WSIB documents, etc, EMERGE patients working through Oakville Trafalgar Hospital
- Clerical duties including appointment confirmation calls, Health card IVR, checking patients in for Cataract Surgery, Medical upkeep of Macular Degeneration/Glaucoma, Laser Surgery, and Emergency surgeries through OTMH
- Sanitizing office and all equipment, according to COVID-19 guide lines.
Optometric Assistant
Dr. Tracy Brodie & Associates
04.2018 - 03.2020
- Performed clerical duties, such as word processing, data entry, answered phone calls, filing, scheduled appointments, updated patient records, and organized records
- Assistant with frame sales, pricing, billing, ICS invoicing, glass repairs/fittings, returns(dealing with frame companies/reps)
- Performed all pretests for 3-4 doctors, including Auto-refraction, IOP’s, Optical Coherence Tomography, Retinal Imaging etc
- Cleaned office weekly on own time, 2 floor office up to industrial standard cleaning.
Coach
Ancaster Sports Centre
04.2018 - 11.2019
- Coached 4-8 year olds during lockdown for 8 hours a day, keeping a consistent schedule providing engaging physical activities, and brain stimulating activities including soccer, baseball, arts and crafts, interactive games etc.
- Boosted player confidence through personalized training sessions and continuous feedback.
Education
Nelson High School
Secondary Diploma -
Thomas Merton Adult Learning Centre
Skills
- Critical thinking
- Dedicated team player
- Customer Service
- Time Management
- Transferable Skills
- Social Media Marketing
- Conflict Resolution Techniques
- Administrative Support Experience
- Professional Telephone Etiquette
- Medical Terminology Expertise
- Medical Billing Knowledge
- Critical Thinking Abilities
- Medical Office Software Proficiency
- Office Equipment Operation
Accomplishments
SOUND OF MUSIC, VOLUNTEER OF THE YEAR AWARD 2013
Certification
- Optometric Assistant - Optics 101, 08/01/19
- Infant First Aid & CPR, 07/01/16, 07/01/17
References Available
True
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Medical Office Clerk
Addiction Centre Toronto- Hamilton
01.2023 - Current
Medical Receptionist/Ophthalmic Assistant
Oakville Eye Associates - Dr. Bindlish
07.2021 - 01.2022
Optometric Assistant
Dr. Tracy Brodie & Associates
04.2018 - 03.2020
Coach
Ancaster Sports Centre
04.2018 - 11.2019
Nelson High School
Secondary Diploma -
Thomas Merton Adult Learning Centre
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