Kushal Modi
North York,ON
Summary
Resourceful market research analyst offering a 2-year background studying market conditions, consumer preferences, and statistical data to examine potential sales of banking and financial services. a detail-oriented and creative professional familiar with CRM programs and various data collection methods. Well-educated in creating research databases and utilizing SWOT analysis.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level business analyst position Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Market Research Associate/Analyst
Nielsen IQ PVT LTD
01.2022 - 01.2023
- Gather and compile relevant data from various sources, including surveys, panels, and external datasets Clean, pre-process, and format the data to ensure its accuracy and suitability for analysis
- Apply statistical techniques to analyse data, including descriptive statistics, inferential statistics, regression analysis, time series analysis, and more
- Conduct exploratory data analysis to uncover patterns, trends, and insights. Manages Report Development and Change Management activities for assigned countries /Clients
- Identifies opportunities to stabilize, simplify and automate the deliverables
- Performs in adherence to Nielsen/Government, risk management and compliance, quality performance, takes corrective action when required
- Provides Root Cause Analysis to Team Leader
- Maintains successful and positive partnerships between country touch points: Report Liaison, Client Liaison and Client Service
- Ensures customer requirements are understood, achievable and leading to sustainable Business as Usual Operations
- Implements best practices identified by other Report Centre teams: Governance, Setup & Delivery Report Liaison
- Developed skills like active observation and quick response. Handling the access control by allowing entries of registered guests
- Gathered data on competitors to analyze prices, sales and methods of marketing and distribution. Created and managed database of information gathered from research.
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand. Forecasted and tracked marketing and sales trends by thoroughly analyzing collected data.
- Prepared reports of findings by illustrating data graphically and translating complex findings into written text.
- Utilized different tools to analyze marketing and financial trends and suggested measures to reduce costs and improve business processes.
- Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Devised data visualization dashboards to make complex data more accessible to stakeholders.
Retail Banking
Acute Informatics Pvt Ltd
11.2020 - 12.2021
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Identified and reported suspicious patterns of activity to reduce money laundering.
- Educated customers on online banking and mobile banking applications.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
- Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Reached out, generated appointments and built new relationships to grow business.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
Education
Post Graduate Diploma - Business
Insights And Analytics Humber College
Toronto, Ontario12.2024
Bachelor of Science - Information Technology
Ganpat University
Ahmedabad, Gujarat09.2021
Skills
- Analytical Skills: Proficient in data analysis, including data mining, interpretation, and visualization
- Data Modeling: Experienced in developing data models and schemas to support decision-making
- Statistical Analysis: Skilled in applying statistical techniques to analyze data and make informed recommendations
- Software Tools: Proficient in Microsoft Excel, Visio, Jira, and SQL
- Process Improvement: Adept at creating process flowcharts and diagrams to optimize business processes
- Problem-Solving: Strong ability to identify and resolve business problems
- Project Management: Basic project management skills to plan, track, and coordinate project activities
- Communication: Strong verbal and written communication skills
- Team Collaboration: Effective in cross-functional team environments
- Adaptability: Flexible and open to change in fast-paced environments
- Active Listening
- Data Collection Processes
- Quantitative and Qualitative Market Research
- Market and Competitive Analysis
- Customer Needs Assessments
- Complex Problem-Solving
- Global Product Allocation Planning
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
French
Elementary
Timeline
Market Research Associate/Analyst
Nielsen IQ PVT LTD
01.2022 - 01.2023
Retail Banking
Acute Informatics Pvt Ltd
11.2020 - 12.2021
Post Graduate Diploma - Business
Insights And Analytics Humber College
Bachelor of Science - Information Technology
Ganpat University
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