Kunal Rajendra Viradia
Kamloops,BC
Summary
Dynamic professional with a proven track record in different professional setting, adept in workflow management and exceptional customer service. Leveraged problem-solving skills and technical aptitude to enhance operations and sales, cultivating strong business relationships. Recognized for integrity and quality assurance, consistently exceeding client expectations.
Overview
11
11
years of professional experience
Work History
Pharmacy Assistant
Walmart
03.2022 - 06.2024
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Enhanced pharmacy operations by accurately dispensing prescribed medications to patients.
Sales Associate
Walmart
10.2019 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Counted, sorted, unpacked and labeled incoming merchandise and pharmaceutical products.
- Demonstrated adaptability by cross-training in various departments within the pharmacy setting.
- Resolved customer complaints professionally while maintaining a high level of service quality standards.
Diamond Broker
Self-employed
11.2014 - 08.2019
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
- Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
Process Associate
Royal Bank of Scotland, RBS
10.2013 - 10.2014
- Processed mortgage payments and refunds for clients, assisted in account initiation and closures, analyzed transaction history.
- Analyzed source of payments to check for any money laundering activities, performed KYC and compliance checks.
- Collaborated with team members for enhanced process efficiency and productivity.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Education
Post-Baccalaureate Diploma - Finance
Kamloops, BC06-2021
Master of Commerce -
Nirmala Memorial Foundation College of Commerce
Mumbai, India05-2018
Bachelor of Management Studies -
Nirmala Memorial Foundation College of Commerce
Mumbai, India04-2013
Skills
- Problem-solving skills
- Workflow management
- Quality assurance
- Multi-tasking strength
- Excellent people skills
- Business relationship building
- Exceptional customer service
- Cash handling accuracy
- Software knowledge
- Product sales
- Technical aptitude
- Adapt to diverse groups
Languages
English
Hindi
Gujarati
Marathi
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Outdoor Recreation
- Learning about different cultures, exploring new places
- Developing technical skills
Timeline
Pharmacy Assistant
Walmart
03.2022 - 06.2024
Sales Associate
Walmart
10.2019 - 03.2022
Diamond Broker
Self-employed
11.2014 - 08.2019
Process Associate
Royal Bank of Scotland, RBS
10.2013 - 10.2014
Post-Baccalaureate Diploma - Finance
Master of Commerce -
Nirmala Memorial Foundation College of Commerce
Bachelor of Management Studies -
Nirmala Memorial Foundation College of Commerce
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