Open To Work
Melanie Veronica Saunders
Omemee,Ont
Work Preference
Summary
Detail-oriented Pharmacy Operations Specialist with expertise in prescription data entry, medication dispensing, and inventory management. Enhanced patient interactions and resolved drug plan issues through effective communication and organizational skills. Organized Assistant to Production Manager who coordinated production schedules, ensuring timely project completion and interdepartmental communication while implementing streamlined processes to improve operational efficiency.
Overview
1
1
Certification
37
37
years of professional experience
Work History
Pharmacy Assistant
Loblaw Drugstore
Lindsay, Ontario
04.2008 - 09.2025
- Processed prescriptions accurately using pharmacy software, ensuring efficiency.
- Assisted pharmacists in preparation and dispensing of medications to patients.
- Managed inventory levels, ensuring timely restocking of medications and supplies to minimize disruptions.
- Addressed patient inquiries and concerns, providing exceptional customer service to enhance patient satisfaction.
- Supported medication refill requests by verifying patient information and insurance details.
- Reported health concerns to pharmacist on duty for management.
- Collaborated with team members to streamline workflow, improving overall service experience for patients.
- Trained new pharmacy staff on protocols to improve efficiency and service delivery.
Assistant Production Manager
Supremex Evelope Manufacturer
Markham, Ontario
03.2001 - 10.2006
- Developed and implemented production schedules ensuring timely project completion.
- Monitored daily production activities to guarantee on-time product delivery.
- Coordinated with suppliers to ensure timely material deliveries supporting production schedules.
- Implemented quality control measures that maintained product standards and minimized rework.
- Established safety protocols reducing workplace hazards and incidents.
- Assisted in managing inventory levels to ensure continuous material availability for production needs.
- Provided technical support during troubleshooting of production issues.
- Documented process improvements for future reference and training.
Assistant to the Production Manager
Atlantic Packaging
02.1989 - 10.1997
- Coordinated production schedules, optimizing workflow and minimizing delays.
- Managed inventory levels for raw materials and supplies effectively.
- Communicated daily with team members to ensure timely task completion.
- Supported implementation of safety protocols and procedures across operations.
- Maintained accurate production records and documentation, supporting compliance and operational clarity.
- Facilitated meetings to provide production updates and resolve challenges, fostering team collaboration.
- Collaborated with vendors to secure essential supplies for production activities.
- Prepared detailed weekly and monthly reports on inventory levels and production metrics.
Education
Diploma - Pharmacy Assistant Program
Trillium College
Oshawa, ON01-2008
Skills
- Medication dispensing accuracy
- Prescription processing
- Electronic health records
- Patient record management
- Pharmacy law compliance knowledge
- Pharmacy software knowledge
- Pharmacy software proficiency
- Documentation skills
- Record-keeping expertise
- Inventory management
- Inventory control strategies
- Shelf stocking efficiency
- Workflow optimization
- Time management abilities
- Safety protocol adherence
- Proper labeling techniques
- Medication labeling expertise
- Drug classification knowledge
- Database updating skills
- Claims processing knowledge
- Insurance collaboration expertise
- Customer service excellence
- Customer issue resolution
- Team collaboration
- Healthcare collaboration
- Communication skills
- Problem-solving skills
- Attention to detail
- Cash register operations
- Pharmacy software proficiency",
Activities
- Enjoy giving back to the community and moreso helping others
- Enjoy cooking and baking and gardening
Certification
- Pharmacy Assistant Certificate
- Certificates for Word, Excel. Spreadsheet
Accomplishments
- Acknowledgment in Assisting Production Manager for Highest Yearly Production
Affiliations
- Gardening
- Company Softball
- Fishing
- Vacationing
Timeline
Pharmacy Assistant
Loblaw Drugstore
04.2008 - 09.2025
Assistant Production Manager
Supremex Evelope Manufacturer
03.2001 - 10.2006
Assistant to the Production Manager
Atlantic Packaging
02.1989 - 10.1997
Diploma - Pharmacy Assistant Program
Trillium College