KULDEEP SIDHU
Toronto
Summary
Experienced Multi-Unit Manager with a strong record of successfully overseeing multiple locations. Proficient in optimizing operations and boosting productivity through effective leadership. Demonstrated ability to mentor and deliver results in dynamic environments.
Overview
1
1
year of professional experience
Work History
Multi Unit Manager
Tim Hortons
09.2023 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased overall efficiency by streamlining operations and implementing standardized processes across multiple units.
- Ensured safety protocols were consistently enforced to protect both employees and customers, minimizing accidents or incidents.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised all areas of the restaurant to keep it clean and well-maintained.
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
BBA - Business Accountancy
Centennial College of Applied Arts And Technology
Scarborough, ON12.2018
Skills
- Operations management
- Sales growth
- Staff development
- Positive attitude
- Teamwork and collaboration
- Work Planning and Prioritization
- Managing operations and efficiency
- Documentation and reporting
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Gujarati
Full Professional
Timeline
Multi Unit Manager
Tim Hortons
09.2023 - Current
BBA - Business Accountancy
Centennial College of Applied Arts And Technology
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