Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
Generic

Ana Carolina Fernandes

Toronto

Summary

Dynamic, results-oriented professional with a strong background in client-facing roles, digital media, and event promotion. Expertise in driving engagement and managing multiple projects simultaneously, consistently exceeding client expectations. Skilled in building lasting relationships and employing persuasive communication to deliver measurable outcomes that enhance business objectives. Committed to leveraging skills to create impactful strategies that foster growth and success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Digital Content Creator

Seneca Polytechnic
05.2025 - 08.2025
  • Produced high-impact social media content for Instagram, growing audience engagement by 35% and reaching 13,700+ followers.
  • Promoted campus initiatives, driving 25% higher participation in events.
  • Created graphics, videos, and posts that resonated with diverse student interests.
  • Built a strong sense of community by highlighting student life through photo and video content.

Library & Communications Assistant

Seneca Polytechnic
12.2024 - 04.2025
  • Organized and maintained library collections, shelving books and materials to ensure a tidy, accessible environment.
  • Assisted 50+ students daily in locating books, digital resources, and college services, providing a positive and helpful experience.
  • Supported orientations and campus events, welcoming new students and promoting college and library resources.

Marketing Analyst

Malai Manso Resort
12.2022 - 04.2024
  • Coordinated promotional events and trade shows attended by 10,000+ guests, enhancing brand visibility and customer satisfaction.
  • Collaborated across teams to streamline event logistics, reducing preparation time by 20% while ensuring high-quality guest experiences.
  • Provided on-site support to customers during events, answering questions and promoting services.

Digital Media Assistant

Genius Publicidade
08.2021 - 12.2022
  • Led a team of 22+ staff to deliver seamless client campaigns, maintaining 95%+ on-time delivery.
  • Managed 15+ active projects simultaneously, reducing project delays by 30% and boosting client satisfaction.
  • Acted as a bridge between creative and strategic teams, improving collaboration and responsiveness to client needs.
  • Maintained regular client communications, providing solutions and updates that strengthened relationships and repeat business opportunities.

Education

Diploma - Interactive Media Design

Seneca College
Toronto, ON
08.2025

Bachelor of Arts - Publicity and Advertising

Federal University of Mato Grosso
Mato Grosso, Brazil
10.2021

Skills

  • Client relationship management
  • Promotional campaign management
  • Effective communication skills
  • Project Management & Team Leadership
  • Digital content strategy
  • Problem-Solving & Adaptability
  • Proficient in English, Portuguese, and Spanish

Websites

Certification

LinkedIn Learning – Customer Service Foundations (2025)

Additional Information

  • Volunteer: Event Ambassador for campus orientation and cultural activities (2024 – 2025).
  • Languages: English (fluent), Portuguese (native), Spanish (conversational)

Languages

English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Digital Content Creator

Seneca Polytechnic
05.2025 - 08.2025

Library & Communications Assistant

Seneca Polytechnic
12.2024 - 04.2025

Marketing Analyst

Malai Manso Resort
12.2022 - 04.2024

Digital Media Assistant

Genius Publicidade
08.2021 - 12.2022

Diploma - Interactive Media Design

Seneca College

Bachelor of Arts - Publicity and Advertising

Federal University of Mato Grosso

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Ana Carolina Fernandes