KRYSTYN HENSZ
Windsor,Ontario
Summary
Dedicated Social Worker devoted to forming trusting relationships and advocating for the best interest of clients. Expertise and extreme passion for Education. Respectful and compassionate professional offering 10-years of service in our community by providing guidance for clients in need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caseworker – Ontario Works
City of Windsor
11.2023 - Current
- Responsible for interviewing and completing assessments with applicants and recipients to determine initial and ongoing eligibility for various classes of Social Assistance
- Responsible for documenting in a computerized environment and verifying information; maintaining and organizing a caseload of 135 clients to ensure legislative requirements are met and excellent customer service is provided
- Responsible for assessing client circumstances to identify client needs and to make appropriate referrals
- Collaborate with community agencies with regards to social, employment and training opportunities for clients.
Post-Secondary and Alumni Team Lead
United Way/Centraide Windsor-Essex
09.2021 - 10.2023
- Developed and facilitated post-secondary retention and alumni programming
- Provided 114 students with individualized wrap-around support
- Collaborated with external partners to strengthen working relationships
- Provided supervision for the Programming & Volunteer Coordinator and Social Work interns
- Created and successfully implemented the Executive Mentorship Program for 5 post-secondary students
- Managed bursary and financial barrier removal budgets
- Created and administered data collection methods for program improvement and evaluation.
Team Lead Success Coach -‘On Track to Success Program’
United Way/Centraide Windsor-Essex
09.2018 - 08.2021
- Conducted intakes to assess family’s eligibility to partake in the program
- Ensured the program was executed accurately and efficiently
- Facilitated brief counseling support to families and students aged 14-18 years
- Collaborated with team members to assist in individualized success plans
- Provided wrap-around support for students and families
- Provided community referrals when necessary.
Social Work Intern
Essex County Nurse Practitioner-Led Clinic
01.2018 - 04.2018
- Provided evidence-based intervention strategies through one-on-one counselling (particularly Cognitive Behavioral Therapy)
- Worked within an interdisciplinary team
- Created and facilitated psycho-education groups for diverse populations
- Advocated and empowered clients.
Education
Master of Social Work -
University of Windsor
Windsor, Ontario01.2018
Bachelor of Social Work with Honours -
University of Windsor
Windsor, Ontario01.2017
Skills
- Client Advocacy
- Multidisciplinary team collaboration
- Crisis Intervention
- Risk Assessment
- Great communication skills
- Case Management
- Conflict Resolution
- Attention to Detail
- Empathy building
Certification
- 2024 - Non-Violence Crisis Intervention Training
- 2024 - Mental Health First Aid
- 2021 - ASIST Training (Certificate)
- 2020 - CPR First/Aid (Certificate)
- 2016- 2017 - Windsor-Essex Children’s Aid Society (Intern)
- 2013- 2018 - Buffalo Wild Wings – Assistant Manager
- 2018 - CTRI Walking Through Grief Training (Certificate)
- 2018 - CTRI Cognitive Behavioral Therapy Training (Certificate)
- 2018 - Choices and Changes Workshop
- 2016 - Diversity Training
Volunteer Experience
- 2019-01-01, Present, Alzheimer Society of Windsor & Essex County, Windsor, Ontario, Nominating and Governance Committee Member, Recommend governance principles and practices, Organize board and committee membership, Periodically review workplace statements and action plans
- Windsor-Essex Regional Youth Council, Windsor, Ontario, Plan activities and events for youth, Connect and empower youth through service collaboration
- Children’s Aid Society, Windsor, Ontario, 1 on 1 Mentor, Serve as a role model to a 13-year-old girl, Develop a strong trusting relationship, Encourage leadership skills and independent thinking
Timeline
Caseworker – Ontario Works
City of Windsor
11.2023 - Current
Post-Secondary and Alumni Team Lead
United Way/Centraide Windsor-Essex
09.2021 - 10.2023
Team Lead Success Coach -‘On Track to Success Program’
United Way/Centraide Windsor-Essex
09.2018 - 08.2021
Social Work Intern
Essex County Nurse Practitioner-Led Clinic
01.2018 - 04.2018
Master of Social Work -
University of Windsor
Bachelor of Social Work with Honours -
University of Windsor
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