Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Certificates And Training
Timeline
Generic

Krystal Brown

St. John's,NL

Summary

Energetic, responsible, and self motivated with a positive attitude. Certified in Worldhost (Customer Service). Safety certified in Emergency First Aid/CPR, WHMIS & Back Injury Prevention. Hard working, reliable, punctual, and a fast learner. Works well as part of a team but capable of working independently.

Overview

13
13
years of professional experience

Work History

Developmental Support Worker

Momentum Brightisle
St. Johns, NL
01.2023 - Current
  • Maintained accurate records of client progress in accordance with agency policies and procedures.
  • Evaluated employee and cleint performance regularly through observation, feedback sessions, surveys.
  • Created detailed reports documenting all service activities performed.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Filled shifts

Home Support Worker

Comfort Homecare
St. John's, Newfoundland and Labrador
01.2022 - Current
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Drove clients to doctors' appointments and social outings.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

Personal Care Attendant

Eastern Health
St. John's, Newfoundland and Labrador
01.2022 - 05.2023
  • Assisted with meal planning to meet nutritional plans.
  • Conducted safety checks in the home environment to ensure it is free from hazards.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Investigated bugs, reproducing defects and documenting issues in database.
  • Prepared reports documenting the effectiveness of various training initiatives.
  • Counseled service members and their families on a wide range of topics including stress management, relationship building, career advancement opportunities.

Home Support Worker

Helping Hands Homecare
St. Johns, NL
01.2020 - 01.2022
  • Managed medication distribution efficiently.
  • Replaced and maintained peg tube.
  • Modify tracheostomy tubing.
  • Revised incontinence protocols.
  • Performed routine cleaning tasks efficiently.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Prepared daily activity logs documenting all interactions with patrons.

Security Officer

Paladin Security
St. John's, Newfoundland and Labrador
01.2018 - 01.2021
  • Handled emergency codes efficiently.
  • Controlled access to restricted areas.
  • Monitored patrol activities to ensure operational compliance.
  • Conducted screenings for COVID-19.
  • Secured establishment by managing access and security measures.
  • Coordinated shift schedules effectively.
  • Organized and managed documentation.

Food and Beverage Server

Dairy Queen
St. John's, Newfoundland and Labrador
01.2018 - 12.2018
  • Executed transactions efficiently.
  • Delivered exceptional food and beverage services efficiently.
  • Delivered exceptional assistance to customers.
  • Maintained cake inventory in freezer.
  • Sanitized dining surfaces and seating areas.
  • Removed debris efficiently.
  • Maintained cleanliness of floors by sweeping.
  • Maintained bathroom cleanliness.

Customer Service Assistant
01.2017 - 01.2018
  • Operate cash register
  • Provided excellent customer service
  • Stocked shelves and filled coolers
  • Scanned in bakery and monitored product rotation on a regular basis

Cleaner

Various Commercial Cleaning Company’s
01.2016 - 01.2017
  • Washed walls
  • Picked up debris from the floor’s
  • Swept, Mopped floors
  • Wiped off window`s and railing`s
  • Uphold all safe work practices, sanitation and health procedures

Baker’s Assistant

Bell Island Coop Bakery
01.2016 - 01.2017
  • Ensured that the work stations/kitchen were clean, tidy and sanitized
  • Followed different recipes to bake cookies
  • Cut and rolled bread dough
  • Provided excellent customer service
  • Greased and bagged bread

Spirit Halloween
01.2015 - 12.2015
  • Uphold all safe work practices, sanitation and health procedures
  • Stocked shelves and monitored product rotation on a regular basis
  • Operate cash register
  • Provided excellent customer service

Tilt House Bakery
01.2014 - 01.2015
  • Followed different recipes to bake cookies and pie shells
  • Provided excellent customer service
  • Ensured that the work stations were clean, tidy and sanitized

Babysitter

Various Clients
Bell Island, Canada
01.2012 - 12.2012
  • Create a stimulating, nurturing, and safe environment for the children
  • Perform housework related to child care, including cleaning and meal preparation
  • Plan and lead educational activities, including reading, with the children
  • Maintain a safe play environment
  • Dress children and change diapers
  • Observe and monitor children's play activities
  • Sanitize bottles, toys and play equipment
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books
  • Regulate children's rest periods
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens
  • Organize and store toys and materials to ensure order in activity areas

Education

Centre For Nursing Studies -

01.2021

Personal Care Attendant -

College Of North Atlantic
01.2020

Sector Skills Program -

College of the North Atlantic
St. John’s, NL
01.2015

Youth Works Well Participant -

The Murphy Centre, Career Services
St. John’s, NL
01.2014

High School Diploma -

St. Michael’s Regional High
Bell Island, NL
01.2013

Skills

  • Energetic, responsible, and self motivated with a positive attitude
  • Certified in Worldhost (Customer Service)
  • Safety certified in Emergency First Aid/CPR, WHMIS & Back Injury Prevention
  • Hard working, reliable, punctual, and a fast learner
  • Works well as part of a team but capable of working independently

References

References upon request.

Volunteer Experience

  • Bell Island Food Bank, 2013, Packed boxes and stocked food
  • Breast Cancer Awareness, 2011-2012, Took part in penny drive and setting up hot dog booth
  • Bell Island Cadets RCACC, 2008-2012, Took part in fundraising, poppy drive, and community events.

Certificates And Training

  • WHMIS, 2022
  • Emergency First Aid, CPR and AED Training (Canadian Red Cross), 2021
  • Basic food safety, 2014
  • Worldhost (hospitality Newfoundland and Labrador), 2014
  • CRAPP AND TRAPP Workshop (Gerry Dooley), 2014
  • TOWES Workplace Training (CONA), 2014
  • Back Injury Prevention (Keith Throne), 2014

Timeline

Developmental Support Worker

Momentum Brightisle
01.2023 - Current

Home Support Worker

Comfort Homecare
01.2022 - Current

Personal Care Attendant

Eastern Health
01.2022 - 05.2023

Home Support Worker

Helping Hands Homecare
01.2020 - 01.2022

Security Officer

Paladin Security
01.2018 - 01.2021

Food and Beverage Server

Dairy Queen
01.2018 - 12.2018

Customer Service Assistant
01.2017 - 01.2018

Cleaner

Various Commercial Cleaning Company’s
01.2016 - 01.2017

Baker’s Assistant

Bell Island Coop Bakery
01.2016 - 01.2017

Spirit Halloween
01.2015 - 12.2015

Tilt House Bakery
01.2014 - 01.2015

Babysitter

Various Clients
01.2012 - 12.2012

Centre For Nursing Studies -

Personal Care Attendant -

College Of North Atlantic

Sector Skills Program -

College of the North Atlantic

Youth Works Well Participant -

The Murphy Centre, Career Services

High School Diploma -

St. Michael’s Regional High
Krystal Brown